Can't open X theme design page

http://35.235.84.45/wp-login.php?redirect_to=http%3A%2F%2Fwww.winglizard.com%2F%3Fcs-launch%3D1%26cs_route%3Ddesign-cloud&reauth=1

I go this link while i’m trying to install the design on my wordpress.

and I was logged in http://35.235.84.45/wp-admin already

Hi Yanhui,

Please kindly go to WordPress Dashboard > Settings > Permalink and set the permalinks to use POSTS. Then hit the save button. If the options are set to POST do hit the save button anyways to clear the permalinks cache.

Then please kindly read the troubleshooting methods below for the Design Cloud:

kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case if you still have problems.

Thank you.

Post name `http://www.winglizard.com/sample-post/
do you mean select this one in above?

http://www.winglizard.com/x/#/design-cloud

Not Found

The requested URL was not found on this server.

and after select that one, i got above error message when using design cloud

Howdy, @yanhui11!

Thanks for writing in and providing us with your credentials via the Secure Note above. Unfortunately, when I tried to login with the username and password you provided, I was unable to do so. Could you please double-check what you’ve given us and correct any errors there so that we can login and look into this issue for you?

Thanks!

updated password, please try again. thanks

Hey @yanhui11,

The issue’s because your WordPress URL is different than your Site URL.

image

Copying the WordPress URL to the Site URL fixed the issue.

image

Hope that helps.

hi Christian,

thanks for your help.

But it worked in other cases and wordpress allow different URL for WP and site.

why theme X have this limitation?

Avada worked well in this case.

is it because we need link to another site when install the demo?

thanks

Hi @yanhui11,

No. Site URL is front URL and Wordpress URL is admin URL. Since our builder app both uses front( for preview) and admin URL(for resources) it is required to be the same.

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