Can't access depreciated items

Support
#1

I just updated xpro theme, and now depreciated items are not allowing me access. I checked and they are enabled in setting so I don’t know why it’s not working. Please help

#2

Hello @LaconicSolutions,

Thanks for writing to us.

It appears that you are trying to edit a deprecated (classic) element, which is why you’re seeing the permission message. Please follow the steps below to resolve this:

  1. Go to your WordPress Dashboard.

  2. Navigate to Cornerstone → Settings.

  3. Open the Permissions tab.

  4. Go to Elements.

  5. Enable All Classic Elements.

  6. Toggle All Permissions to ensure access is granted.

  7. Save the settings and reload the page in the Cornerstone builder.

Hope it helps
Thanks

#3

I have done that and they are enabled but it’s still giving me the same message

#4

Hello @LaconicSolutions,

To help you with your concerns, we need to check your settings. I would request please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password
  • Exact page URL

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks