Cannot validate pro license on staging site

[mimisim]

Hi,

I cannot validate the pro license on my staging site.
See screenshot.

Regards,
Simon

[marc_a]

Hi Simon,

Thanks for reaching out!

I suggest that you manually update your theme to the latest version by downloading the files in your themeco dashboard and upload it to your website. Afterward, please try to re-revalidate your website.

Only if none of that helps, please give us the following information in a Secure Note.

• Staging WordPress Login URL
• Staging Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

[prakash_s]

Hello Simon,

By withdrawing the post, I believe you already have resolved the issue. If the issue still existed, you can let us know.

Thanks