Cannot save changes

Support
#1

Hello, we are not able to save changes in cornerstone and in the CSS in the theme options in many sites after upgrading to the latest version. Not all the pages is affected, some of the pages are ok some of the pages are not. Please help

1 Like
#2

Hello @mercadeoconsult,

Thanks for writing to us.

It might be the issue of plugin conflict or JS/CSS customization. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing for Plugin Conflict
  2. CSS/JS Customization
  3. Version Compatibility
  4. Disabling Cache
  5. Child Theme

If none of those work, please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts

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Thanks

#3

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