I go to the editor and it gives me a blank page or endless loading. Everything is up to date so not sure what is broken. Cornerstone is deactivated and I have pro
Hello @Ralphmyes,
Thanks for writing to us
There might be a few different reasons for this issue, I would suggest you troubleshoot with a few of the common issues before we investigate the settings.
- Testing for Plugin Conflict
- Child Theme Issue
- CSS/JS Customization
- Disabling Cache
- Version compatibility
If none of the above help, please share your details in a secure note. Please provide the following details
- WordPress Login URL
- Admin level username and password
You can find the Secure Note button at the bottom of your posts
Thanks
I don’t see the conflict and have added login details in a secure note. Thanks for helping.
Hey @Ralphmyes,
Thank you for providing the credentials. I checked your setup and there were HTML syntax errors in your footer content, I went ahead and removed the orphaned HTML tags which were breaking the page layout. I edited your homepage in content builder and it’s loading fine on my end now (see screenshot)
Please clear all caches including your browser’s cache and test your site again. Let us know how this goes!
Thankyou very much I never would have caught that one. It was working so the recent updates must have caused the an error. Thanks again!
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