I’m unable to edit any page with X Pro.
I’m running the most up to date version. I’m just getting a spinning circle.
Please help!
Hello @Lorenmn,
Thanks for writing to us.
It seems that there might be an issue of plugin conflict. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.
- Testing For Theme Related Issue
- Testing For Plugin Conflict
- Theme Update
- Child Theme
- Css/Js Customization
- Increasing Php Memory Limit
- Disabling Cache
- Disabling Cdn
- Permalinks
- Version Compatibility
If none of those work, It would be best if you could copying your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details
- WordPress Login URL
- Admin level username and password
- FTP Details
You can find the Secure Note button at the bottom of your posts
Thanks
After running a plugin conflict process, it turns out it was a caching plugin causing the issue.
I’ve had this conflict with the theme and the same plugin on another site too. It’s the Siteground site optimiser. Is it a known issue? Is there a recommended alternative you can suggest?
Hello @Lorenmn,
You can search any plugin cache and JS/CSS plugin on the WordPress plugin repository. Please note we have not tested any plugin at our end so we can’t recommend any. Please note that we don’t provide any third-party plugin support. It is out of the support scope.
In case if you want to optimize the performance of the site please have a look at our doc
Thanks for understanding
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