Cannot create a footer in pro

Hi there, I have a website here https://cardiffeurogames2027.cymru/ and when I try to create a pro footer, it says I cannot do so as no suitable preview area is found.
I’ve increased the memory limit, checked the pages have a footer enabled in the template but to no avail.
I have diabled plugins also.

Are you able to help please? Thanks

Screenshot 2025-04-10 at 18.29.10

Hello @jenwattsdesign,

Thanks for writing to us.

To help you with your concerns we need to check your setting, I would request please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password

You can find the Secure Note button at the bottom of your posts

Thanks

Hi @jenwattsdesign,

The Header and the Footer show the preview based on the Home Page. I have checked the Home Page and found that the Footer is set to None. I would suggest you set it to Default or any other footer that is in the list.

image

Hope it helps.
Thanks

That’s great thank you!

Hi @jenwattsdesign,

Glad that we are able to help you.

Thanks