Hi together
I’m trying to edit classic elements with cornerstone inspector, but after selecting an element the inspector doesn’t display any content (left side column on attached screenshot)
I’m using Wordpress 5.8.1, X Version 9.0.8, Cornerstone Version 6.0.8
Hosting Swizzonic, PHP Version 7.3.23
Does anyone have an idea how to solve the problem?
KR Martin
Hello @3eggsmartin,
Thanks for writing to us.
It seems that there might be an issue of plugin conflict or cache issue. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.
- Testing For Theme Related Issue
- Testing For Plugin Conflict
- Theme Update
- Child Theme
- Css/Js Customization
- Increasing Php Memory Limit
- Disabling Cache
- Disabling Cdn
- Permalinks
- Version Compatibility
If none of those work, It would be best if you could copying your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details
- WordPress Login URL
- Admin level username and password
- FTP Details
You can find the Secure Note button at the bottom of your posts
Thanks
Hello Prakash
Thanks a lot for your support!
Step 2 “deactivating und stepwise activating the plugins” solved the problem.
Interestingly, I was able to reactivate all plugins and it still works.
I’ll wait now and see if it stays that way.
Kind regards
Martin
Hi Martin,
Glad that we are able to help you to resolve the issue. Please let us know if you find any further issues.
Thanks
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