Burger/Mobile menu not closing

Hello, the burger/mobile menu opens fine but doesn’t close. On the mobile device, when the ‘x’ in the circle is clicked, it responds with some animation showing the “-” sign and back to the ‘x’. But other than that the menu stays open. Thanks for your support.

Hello Nellie,

Thanks for writing to us.

It might be the issue of plugin conflict or JS/CSS customization. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing for Plugin Conflict
  2. CSS/JS Customization
  3. Version Compatibility
  4. Disabling Cache
  5. Disabling Cdn
  6. Child Theme

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  • WordPress Login URL
  • Admin level username and password

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