Hello, the burger/mobile menu opens fine but doesn’t close. On the mobile device, when the ‘x’ in the circle is clicked, it responds with some animation showing the “-” sign and back to the ‘x’. But other than that the menu stays open. Thanks for your support.
Hello Nellie,
Thanks for writing to us.
It might be the issue of plugin conflict or JS/CSS customization. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.
- Testing for Plugin Conflict
- CSS/JS Customization
- Version Compatibility
- Disabling Cache
- Disabling Cdn
- Child Theme
If it doesn’t work for you, please share your details in a secure note. Please provide the following details
- WordPress Login URL
- Admin level username and password
You can find the Secure Note button at the bottom of your posts
Thanks
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.