Buddypress comments not working with Pro theme

[pyntolimited]

Hi Themeco. I can see two previous posts about this issue and the most recent says the problem is with Pro. I am close to launching a site but this issue is a problem and will hold up launch.

Please can you add my comment to the request to get this resolved ASAP. I have invested a lot in Pro and would prefer not to move away to another theme now!

Any kind of ETA would also be useful.

Thank you

Tamsin

Other posts:

Buddypress comments 403 error

Hello, I am using XPro with a simple BuddyPress integration. I am able to add an update, however when I try to add a comment to the initial post, I receive a 403 error with admin-ajax.php. I saw the same issue was posted Dec 21. The replay was: I have checked and can replicate the issue in my local environment and I suspect this could be a bug on the latest version theme. I will report it to the Issue Tracker for further investigation by our development team. that it was a theme bug and w…

BuddyPress comments don't work on X/PRO Theme

Installed BuddyPress on a fresh new site, with the Pro theme. So far everything is working, except when you try to comment on a status update. When I switch to “Twenty Twenty-One” theme commenting works, so it’s a problem with the Pro Theme. Also it shows a 403 status: [unknown-2]

[marc_a]

Hi Tamsin,

Thanks for reaching out!

I check the ticket and it is still in enqueue in our issue tracker. We don’t have any ETA but rest assured that our developers will check on the said issue.

Thank you for understanding.

[pyntolimited]

If this wont be resolved within a week I am going to have to switch theme and rebuild the site in another theme. Before I carry out all of that work are you able to tell me is there is any workaround at all?

Not being able to leave a comment in buddypress is quite a serious problem for a theme, I hope you can offer a timescale and/or a workaround so that we can get this core buddypress functionality working in the mean time?

Tamsin

[tristup]

Hi Tamsin,

We are sorry that you are having such an issue with it. But as my colleague says that the issue is already reported and there is no news on this till now. I will add your comment to the list so our development team will also be aware of your problem.

Please bear with us.

[pyntolimited]

Ok so I should not wait and I should rebuild the site in a new theme?

I am just looking for some clarity on that…

[marc_a]

Hi @pyntolimited,

The decision is in your hands, we cannot guarantee that there will be a quick fix on the said issue and also we cannot give ETA. Rest assured that our developers will check on the said issue.

Thank you for understanding and please bear with us.

[pyntolimited]

I have chosen to turn off activity and commenting until this is fixed. Are you able to notify me when it is fixed?
Thank you

[marc_a]

Hi @pyntolimited,

I suggest that you check our status reports from time to time to check if the issue was already resolved by the next patch.

Thank you.