Hello, the menu is broken. Please help me fix this.
Screen recording:
How the menu should look/work:
Hello @Rob_Strickland,
Thanks for writing to us.
In order to help you with your concerns, we need to check your settings. I would request please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details
- WordPress Login URL
- Admin-level username and password
You can find the Secure Note button at the bottom of your posts
Thanks
Thank you. I added credentials, enabled and disabled plugins, and discovered it’s theme-related.
Regards,
Rob
Hello Rob,
I checked your site on my end, and the menu appears to be working correctly on my end. This may be related to browser caching. Could you please clear your browser cache and check again? For your reference, I tested it using Google Chrome version 142.0.7444.176.
Thanks
I have numerous Clients complaining that the site isn’t working for them. Do I ask them all to clear their cache?
Cache cleared and i see the same issue:
And on incognito too:
Also, the news feed isn’t displaying correctly?
Any other ideas?
Thanks,
Rob
Hello Rob,
I rechecked your site URL on my end, and the menu, logos, and the news feed are rendering fine on my end. Please check the screen recording video given in the secure note. Please check on a different system. If the issue persists, please let us know the browser and its version.
Thanks