Thanks for writing in! Could you please update to the latest versions?
Our latest versions are:
- Pro theme
This latest release contains fixes for several issues so be sure to check out the changelog:
After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.
If the updates are not helping, provide us access to your site so that we can check your settings and investigate the issue further. Please create a secure note with the following info:
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To know how to create a secure note, please check this out: How The Forum Works
Please let us know how it goes.