Blank pages since update

Support
#1

Hi im having multiple issues with blank pages since update please advise

#2

Hello @camelmatt,

Thanks for writing to us.

It might be the issue of cache or plugin conflict. It is always a good practice to clear the cache after theme or plugin update so that the latest code renders properly. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing For Theme Related Issue
  2. Testing For Plugin Conflict
  3. Theme Update
  4. Child Theme
  5. Css/Js Customization
  6. Increasing Php Memory Limit
  7. Disabling Cache
  8. Disabling Cdn
  9. Permalinks
  10. Version Compatibility)

If none of those work, please send your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

Hi Its the update that has caused the issue will this be rectified in an update?

#4

Hello @camelmatt,

I would request you please share your admin credentials in the secure note so that we can have a closer look and advice your properly.

Thanks

#5

Hi i have restored both cornerstone and theme to the older version and website is fine now

#6

Hello @camelmatt,

Gald to know that things are well for you.

Thanks

#7

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