Beginner has problem with DesignCloud

Hello,
i just started my first X project and i wanted to import Ethos Business from the design cloud as a starting point. When i start by clicking install it shows “initializing” with a progress bar and sits there forever.
I am using a local Windows xamp installation for my tests.

Anyone knows what is wrong?

Hi Markus,

Thank you for writing in, first, please make sure that your X theme and Cornerstone are on the latest version (you can refer here), if you see that one is not up to date, please update it.

How to Update

If the issue persists:

Let us know how it goes,
Cheers!

Thank you for the tips. I disabled all plugins - no effekt
Then i increased the PHP Memory limit (tip2) but it did not help, tip3 and 4 were already set.
I also tried a different download - still not working.
Anything else i can try?

Hey There,

Please create a file in your local web root directory with following content:

<?php phpinfo ?>

and post a screenshot of the results you are seeing when visiting that page in your web browser. Thank you!

[image]

PHP Version 7.4.6

System Windows NT 10.0 build 18362 (Windows 10) AMD64
Build Date May 12 2020 11:32:12
Compiler Visual C++ 2017
Architecture x64
Configure Command cscript /nologo /e:jscript configure.js “–enable-snapshot-build” “–enable-debug-pack” “–with-pdo-oci=c:\php-snap-build\deps_aux\oracle\x64\instantclient_12_1\sdk,shared” “–with-oci8-12c=c:\php-snap-build\deps_aux\oracle\x64\instantclient_12_1\sdk,shared” “–enable-object-out-dir=…/obj/” “–enable-com-dotnet=shared” “–without-analyzer” “–with-pgo”
Server API Apache 2.0 Handler
Virtual Directory Support enabled
Configuration File (php.ini) Path C:\WINDOWS
Loaded Configuration File C:\xampp\php\php.ini
Scan this dir for additional .ini files (none)
Additional .ini files parsed (none)
PHP API 20190902
PHP Extension 20190902
Zend Extension 320190902
Zend Extension Build API320190902,TS,VC15
PHP Extension Build API20190902,TS,VC15
Debug Build no
Thread Safety enabled
Thread API Windows Threads
Zend Signal Handling disabled
Zend Memory Manager enabled
Zend Multibyte Support provided by mbstring
IPv6 Support enabled
DTrace Support disabled
Registered PHP Streams php, file, glob, data, http, ftp, zip, compress.zlib, compress.bzip2, https, ftps, phar
Registered Stream Socket Transports tcp, udp, ssl, tls, tlsv1.0, tlsv1.1, tlsv1.2, tlsv1.3
Registered Stream Filters convert.iconv., string.rot13, string.toupper, string.tolower, string.strip_tags, convert., consumed, dechunk, zlib., bzip2.

[image] This program makes use of the Zend Scripting Language Engine:
Zend Engine v3.4.0, Copyright © Zend Technologies

Configuration

apache2handler

Apache Version Apache/2.4.43 (Win64) OpenSSL/1.1.1g PHP/7.4.6
Apache API Version 20120211
Server Administrator postmaster@localhost
Hostname:Port localhost:80
Max Requests Per Child: 0 - Keep Alive: on - Max Per Connection: 100
Timeouts Connection: 300 - Keep-Alive: 5
Virtual Server No
Server Root C:/xampp/apache
Loaded Modules core mod_win32 mpm_winnt http_core mod_so mod_access_compat mod_actions mod_alias mod_allowmethods mod_asis mod_auth_basic mod_authn_core mod_authn_file mod_authz_core mod_authz_groupfile mod_authz_host mod_authz_user mod_autoindex mod_cgi mod_dav_lock mod_dir mod_env mod_headers mod_include mod_info mod_isapi mod_log_config mod_cache_disk mod_mime mod_negotiation mod_proxy mod_proxy_ajp mod_rewrite mod_setenvif mod_socache_shmcb mod_ssl mod_status mod_php7
Directive Local Value Master Value
engine 1 1
last_modified 0 0
xbithack 0 0

Apache Environment

Variable Value
MIBDIRS /xampp/php/extras/mibs
MYSQL_HOME \xampp\mysql\bin
OPENSSL_CONF /xampp/apache/bin/openssl.cnf
PHP_PEAR_SYSCONF_DIR \xampp\php
PHPRC \xampp\php
TMP \xampp\tmp
HTTP_HOST localhost
HTTP_USER_AGENT Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:77.0) Gecko/20100101 Firefox/77.0
HTTP_ACCEPT text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,/;q=0.8
HTTP_ACCEPT_LANGUAGE de,en-US;q=0.7,en;q=0.3
HTTP_ACCEPT_ENCODING gzip, deflate
HTTP_DNT 1
HTTP_CONNECTION keep-alive
HTTP_COOKIE wordpress_logged_in_86a9106ae65537651a8e456835b316ab=Administrator%7C1592743252%7CQpNHZiMfVLqXktOaouMSeZjCrMQkFpyKJv2bsreCDOY%7C968fbb00690f1c35116bdafe616ae37c9ed525a8de7001a410976d123e4bf076; wp-settings-time-1=1591634232; wp-settings-1=imgsize%3Dfull
HTTP_UPGRADE_INSECURE_REQUESTS 1
HTTP_CACHE_CONTROL max-age=0
PATH C:\Python27;C:\Python27\Scripts;C:\Program Files (x86)\AdoptOpenJDK\jre-8.0.232.09-hotspot\bin;C:\ProgramData\Oracle\Java\javapath;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0;C:\Program Files (x86)\Windows Kits\10\Windows Performance Toolkit;C:\WINDOWS\System32\OpenSSH;C:\Users\Administrator\AppData\Local\Programs\Python\Python37\Scripts;C:\Users\Administrator\AppData\Local\Programs\Python\Python37;C:\Users\Administrator\AppData\Local\Microsoft\WindowsApps
SystemRoot C:\WINDOWS
COMSPEC C:\WINDOWS\system32\cmd.exe
PATHEXT .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
WINDIR C:\WINDOWS
SERVER_SIGNATURE Apache/2.4.43 (Win64) OpenSSL/1.1.1g PHP/7.4.6 Server at localhost Port 80
SERVER_SOFTWARE Apache/2.4.43 (Win64) OpenSSL/1.1.1g PHP/7.4.6
SERVER_NAME localhost
SERVER_ADDR 127.0.0.1
SERVER_PORT 80
REMOTE_ADDR 127.0.0.1
DOCUMENT_ROOT C:/xampp/htdocs
REQUEST_SCHEME http
CONTEXT_PREFIX no value
CONTEXT_DOCUMENT_ROOT C:/xampp/htdocs
SERVER_ADMIN postmaster@localhost
SCRIPT_FILENAME C:/xampp/htdocs/test.php
REMOTE_PORT 51602
GATEWAY_INTERFACE CGI/1.1
SERVER_PROTOCOL HTTP/1.1
REQUEST_METHOD GET
QUERY_STRING no value
REQUEST_URI /test.php
SCRIPT_NAME /test.php

HTTP Headers Information

HTTP Request Headers
HTTP Request GET /test.php HTTP/1.1
Host localhost
User-Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:77.0) Gecko/20100101 Firefox/77.0
Accept text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,/;q=0.8
Accept-Language de,en-US;q=0.7,en;q=0.3
Accept-Encoding gzip, deflate
DNT 1
Connection keep-alive
Cookie wordpress_logged_in_86a9106ae65537651a8e456835b316ab=Administrator%7C1592743252%7CQpNHZiMfVLqXktOaouMSeZjCrMQkFpyKJv2bsreCDOY%7C968fbb00690f1c35116bdafe616ae37c9ed525a8de7001a410976d123e4bf076; wp-settings-time-1=1591634232; wp-settings-1=imgsize%3Dfull
Upgrade-Insecure-Requests 1
Cache-Control max-age=0
HTTP Response Headers
X-Powered-By PHP/7.4.6

bcmath

BCMath support enabled

Directive Local Value Master Value
bcmath.scale 0 0

bz2

BZip2 Support Enabled
Stream Wrapper support compress.bzip2://
Stream Filter support bzip2.decompress, bzip2.compress
BZip2 Version 1.0.8, 13-Jul-2019

calendar

Calendar support enabled

Core

PHP Version 7.4.6

Directive Local Value Master Value
allow_url_fopen On On
allow_url_include Off Off
arg_separator.input & &
arg_separator.output & &
auto_append_file no value no value
auto_globals_jit On On
auto_prepend_file no value no value
browscap \xampp\php\extras\browscap.ini \xampp\php\extras\browscap.ini
default_charset UTF-8 UTF-8
default_mimetype text/html text/html
disable_classes no value no value
disable_functions no value no value
display_errors On On
display_startup_errors On On
doc_root no value no value
docref_ext no value no value
docref_root no value no value
enable_dl Off Off
enable_post_data_reading On On
error_append_string no value no value
error_log \xampp\php\logs\php_error_log \xampp\php\logs\php_error_log
error_prepend_string no value no value
error_reporting 32767 32767
expose_php On On
extension_dir \xampp\php\ext \xampp\php\ext
file_uploads On On
hard_timeout 2 2
highlight.comment #FF8000 #FF8000
highlight.default #0000BB #0000BB
highlight.html #000000 #000000
highlight.keyword #007700 #007700
highlight.string #DD0000 #DD0000
html_errors On On
ignore_repeated_errors Off Off
ignore_repeated_source Off Off
ignore_user_abort Off Off
implicit_flush Off Off
include_path \xampp\php\PEAR \xampp\php\PEAR
input_encoding no value no value
internal_encoding no value no value
log_errors On On
log_errors_max_len 1024 1024
mail.add_x_header Off Off
mail.force_extra_parameters no value no value
mail.log no value no value
max_execution_time 120 120
max_file_uploads 20 20
max_input_nesting_level 64 64
max_input_time 60 60
max_input_vars 1000 1000
memory_limit 512M 512M
open_basedir no value no value
output_buffering 4096 4096
output_encoding no value no value
output_handler no value no value
post_max_size 40M 40M
precision 14 14
realpath_cache_size 4096K 4096K
realpath_cache_ttl 120 120
register_argc_argv Off Off
report_memleaks On On
report_zend_debug On On
request_order GP GP
sendmail_from no value no value
sendmail_path no value no value
serialize_precision -1 -1
short_open_tag Off Off
SMTP localhost localhost
smtp_port 25 25
sys_temp_dir no value no value
syslog.facility LOG_USER LOG_USER
syslog.filter no-ctrl no-ctrl
syslog.ident php php
track_errors Off Off
unserialize_callback_func no value no value
upload_max_filesize 40M 40M
upload_tmp_dir \xampp\tmp \xampp\tmp
user_dir no value no value
user_ini.cache_ttl 300 300
user_ini.filename .user.ini .user.ini
variables_order GPCS GPCS
windows.show_crt_warning Off Off
xmlrpc_error_number 0 0
xmlrpc_errors Off Off
zend.assertions 1 1
zend.detect_unicode On On
zend.enable_gc On On
zend.exception_ignore_args Off Off
zend.multibyte Off Off
zend.script_encoding no value no value

ctype

ctype functions enabled

curl

cURL support enabled
cURL Information 7.69.1
Age 5
Features
AsynchDNS Yes
CharConv No
Debug No
GSS-Negotiate No
IDN Yes
IPv6 Yes
krb4 No
Largefile Yes
libz Yes
NTLM Yes
NTLMWB No
SPNEGO Yes
SSL Yes
SSPI Yes
TLS-SRP No
HTTP2 Yes
GSSAPI No
KERBEROS5 Yes
UNIX_SOCKETS Yes
PSL No
HTTPS_PROXY Yes
MULTI_SSL No
BROTLI No
Protocols dict, file, ftp, ftps, gopher, http, https, imap, imaps, ldap, ldaps, pop3, pop3s, rtsp, scp, sftp, smb, smbs, smtp, smtps, telnet, tftp
Host x86_64-pc-win32
SSL Version OpenSSL/1.1.1g
ZLib Version 1.2.11
libSSH Version libssh2/1.9.0
Directive Local Value Master Value
curl.cainfo \xampp\apache\bin\curl-ca-bundle.crt \xampp\apache\bin\curl-ca-bundle.crt

date

date/time support enabled
timelib version 2018.03
“Olson” Timezone Database Version 2020.1
Timezone Database internal
Default timezone Europe/Berlin
Directive Local Value Master Value
date.default_latitude 31.7667 31.7667
date.default_longitude 35.2333 35.2333
date.sunrise_zenith 90.583333 90.583333
date.sunset_zenith 90.583333 90.583333
date.timezone Europe/Berlin Europe/Berlin

dom

DOM/XML enabled
DOM/XML API Version 20031129
libxml Version 2.9.10
HTML Support enabled
XPath Support enabled
XPointer Support enabled
Schema Support enabled
RelaxNG Support enabled

exif

EXIF Support enabled
Supported EXIF Version 0220
Supported filetypes JPEG, TIFF
Multibyte decoding support using mbstring enabled
Extended EXIF tag formats Canon, Casio, Fujifilm, Nikon, Olympus, Samsung, Panasonic, DJI, Sony, Pentax, Minolta, Sigma, Foveon, Kyocera, Ricoh, AGFA, Epson
Directive Local Value Master Value
exif.decode_jis_intel JIS JIS
exif.decode_jis_motorola JIS JIS
exif.decode_unicode_intel UCS-2LE UCS-2LE
exif.decode_unicode_motorola UCS-2BE UCS-2BE
exif.encode_jis no value no value
exif.encode_unicode ISO-8859-15 ISO-8859-15

fileinfo

fileinfo support enabled
libmagic 537

filter

Input Validation and Filtering enabled

Directive Local Value Master Value
filter.default unsafe_raw unsafe_raw
filter.default_flags no value no value

ftp

FTP support enabled
FTPS support enabled

gd

GD Support enabled
GD Version bundled (2.1.0 compatible)
FreeType Support enabled
FreeType Linkage with freetype
FreeType Version 2.9.1
GIF Read Support enabled
GIF Create Support enabled
JPEG Support enabled
libJPEG Version 9 compatible
PNG Support enabled
libPNG Version 1.6.34
WBMP Support enabled
XPM Support enabled
libXpm Version 30512
XBM Support enabled
WebP Support enabled
BMP Support enabled
TGA Read Support enabled
Directive Local Value Master Value
gd.jpeg_ignore_warning 1 1

gettext

GetText Support enabled

hash

hash support enabled
Hashing Engines md2 md4 md5 sha1 sha224 sha256 sha384 sha512/224 sha512/256 sha512 sha3-224 sha3-256 sha3-384 sha3-512 ripemd128 ripemd160 ripemd256 ripemd320 whirlpool tiger128,3 tiger160,3 tiger192,3 tiger128,4 tiger160,4 tiger192,4 snefru snefru256 gost gost-crypto adler32 crc32 crc32b crc32c fnv132 fnv1a32 fnv164 fnv1a64 joaat haval128,3 haval160,3 haval192,3 haval224,3 haval256,3 haval128,4 haval160,4 haval192,4 haval224,4 haval256,4 haval128,5 haval160,5 haval192,5 haval224,5 haval256,5
MHASH support Enabled
MHASH API Version Emulated Support

iconv

iconv support enabled
iconv implementation “libiconv”
iconv library version 1.16
Directive Local Value Master Value
iconv.input_encoding no value no value
iconv.internal_encoding no value no value
iconv.output_encoding no value no value

json

json support enabled

libxml

libXML support active
libXML Compiled Version 2.9.10
libXML Loaded Version 20910
libXML streams enabled

mbstring

Multibyte Support enabled
Multibyte string engine libmbfl
HTTP input encoding translation disabled
libmbfl version 1.3.2

mbstring extension makes use of “streamable kanji code filter and converter”, which is distributed under the GNU Lesser General Public License version 2.1.

Multibyte (japanese) regex support enabled
Multibyte regex (oniguruma) version 6.9.4

Directive Local Value Master Value
mbstring.detect_order no value no value
mbstring.encoding_translation Off Off
mbstring.func_overload 0 0
mbstring.http_input no value no value
mbstring.http_output no value no value
mbstring.http_output_conv_mimetypes ^(text/ application/xhtml+xml) ^(text/ application/xhtml+xml)
mbstring.internal_encoding no value no value
mbstring.language neutral neutral
mbstring.regex_retry_limit 1000000 1000000
mbstring.regex_stack_limit 100000 100000
mbstring.strict_detection Off Off
mbstring.substitute_character no value no value

mysqli

MysqlI Support enabled
Client API library version mysqlnd 7.4.6
Active Persistent Links 0
Inactive Persistent Links 0
Active Links 0
Directive Local Value Master Value
mysqli.allow_local_infile Off Off
mysqli.allow_persistent On On
mysqli.default_host no value no value
mysqli.default_port 3306 3306
mysqli.default_pw no value no value
mysqli.default_socket no value no value
mysqli.default_user no value no value
mysqli.max_links Unlimited Unlimited
mysqli.max_persistent Unlimited Unlimited
mysqli.reconnect Off Off
mysqli.rollback_on_cached_plink Off Off

mysqlnd

mysqlnd enabled
Version mysqlnd 7.4.6
Compression supported
core SSL supported
extended SSL supported
Command buffer size 4096
Read buffer size 32768
Read timeout 86400
Collecting statistics Yes
Collecting memory statistics Yes
Tracing n/a
Loaded plugins mysqlnd,debug_trace,auth_plugin_mysql_native_password,auth_plugin_mysql_clear_password,auth_plugin_caching_sha2_password,auth_plugin_sha256_password
API Extensions mysqli,pdo_mysql

openssl

OpenSSL support enabled
OpenSSL Library Version OpenSSL 1.1.1g 21 Apr 2020
OpenSSL Header Version OpenSSL 1.1.1g 21 Apr 2020
Openssl default config C:\Apache24\conf/openssl.cnf
Directive Local Value Master Value
openssl.cafile \xampp\apache\bin\curl-ca-bundle.crt \xampp\apache\bin\curl-ca-bundle.crt
openssl.capath no value no value

pcre

PCRE (Perl Compatible Regular Expressions) Support enabled
PCRE Library Version 10.34 2019-11-21
PCRE Unicode Version 12.1.0
PCRE JIT Support enabled
PCRE JIT Target x86 64bit (little endian + unaligned)
Directive Local Value Master Value
pcre.backtrack_limit 1000000 1000000
pcre.jit 1 1
pcre.recursion_limit 100000 100000

PDO

PDO support enabled
PDO drivers mysql

pdo_mysql

PDO Driver for MySQL enabled
Client API version mysqlnd 7.4.6

Phar

Phar: PHP Archive support enabled
Phar API version 1.1.1
Phar-based phar archives enabled
Tar-based phar archives enabled
ZIP-based phar archives enabled
gzip compression enabled
bzip2 compression enabled
OpenSSL support enabled

Phar based on pear/PHP_Archive, original concept by Davey Shafik.
Phar fully realized by Gregory Beaver and Marcus Boerger.
Portions of tar implementation Copyright © 2003-2009 Tim Kientzle.

Directive Local Value Master Value
phar.cache_list no value no value
phar.readonly On On
phar.require_hash On On

readline

Readline Support enabled
Readline library WinEditLine
Directive Local Value Master Value
cli.pager no value no value
cli.prompt \b > \b >

Reflection

Reflection enabled

session

Session Support enabled
Registered save handlers files user
Registered serializer handlers php_serialize php php_binary
Directive Local Value Master Value
session.auto_start Off Off
session.cache_expire 180 180
session.cache_limiter nocache nocache
session.cookie_domain no value no value
session.cookie_httponly no value no value
session.cookie_lifetime 0 0
session.cookie_path / /
session.cookie_samesite no value no value
session.cookie_secure 0 0
session.gc_divisor 1000 1000
session.gc_maxlifetime 1440 1440
session.gc_probability 1 1
session.lazy_write On On
session.name PHPSESSID PHPSESSID
session.referer_check no value no value
session.save_handler files files
session.save_path \xampp\tmp \xampp\tmp
session.serialize_handler php php
session.sid_bits_per_character 5 5
session.sid_length 26 26
session.upload_progress.cleanup On On
session.upload_progress.enabled On On
session.upload_progress.freq 1% 1%
session.upload_progress.min_freq 1 1
session.upload_progress.name PHP_SESSION_UPLOAD_PROGRESS PHP_SESSION_UPLOAD_PROGRESS
session.upload_progress.prefix upload_progress_ upload_progress_
session.use_cookies 1 1
session.use_only_cookies 1 1
session.use_strict_mode 0 0
session.use_trans_sid 0 0

SimpleXML

SimpleXML support enabled
Schema support enabled

SPL

SPL support enabled
Interfaces OuterIterator, RecursiveIterator, SeekableIterator, SplObserver, SplSubject
Classes AppendIterator, ArrayIterator, ArrayObject, BadFunctionCallException, BadMethodCallException, CachingIterator, CallbackFilterIterator, DirectoryIterator, DomainException, EmptyIterator, FilesystemIterator, FilterIterator, GlobIterator, InfiniteIterator, InvalidArgumentException, IteratorIterator, LengthException, LimitIterator, LogicException, MultipleIterator, NoRewindIterator, OutOfBoundsException, OutOfRangeException, OverflowException, ParentIterator, RangeException, RecursiveArrayIterator, RecursiveCachingIterator, RecursiveCallbackFilterIterator, RecursiveDirectoryIterator, RecursiveFilterIterator, RecursiveIteratorIterator, RecursiveRegexIterator, RecursiveTreeIterator, RegexIterator, RuntimeException, SplDoublyLinkedList, SplFileInfo, SplFileObject, SplFixedArray, SplHeap, SplMinHeap, SplMaxHeap, SplObjectStorage, SplPriorityQueue, SplQueue, SplStack, SplTempFileObject, UnderflowException, UnexpectedValueException

standard

Dynamic Library Support enabled
Internal Sendmail Support for Windows enabled
Directive Local Value Master Value
assert.active 1 1
assert.bail 0 0
assert.callback no value no value
assert.exception 0 0
assert.quiet_eval 0 0
assert.warning 1 1
auto_detect_line_endings 0 0
default_socket_timeout 60 60
from no value no value
session.trans_sid_hosts no value no value
session.trans_sid_tags a=href,area=href,frame=src,form= a=href,area=href,frame=src,form=
unserialize_max_depth 4096 4096
url_rewriter.hosts no value no value
url_rewriter.tags form= form=
user_agent no value no value

tokenizer

Tokenizer Support enabled

xml

XML Support active
XML Namespace Support active
libxml2 Version 2.9.10

xmlreader

XMLReader enabled

xmlwriter

XMLWriter enabled

zip

Zip enabled
Zip version 1.15.6
Libzip headers version 1.5.2
Libzip library version 1.5.2

zlib

ZLib Support enabled
Stream Wrapper compress.zlib://
Stream Filter zlib.inflate, zlib.deflate
Compiled Version 1.2.11
Linked Version 1.2.11
Directive Local Value Master Value
zlib.output_compression Off Off
zlib.output_compression_level -1 -1
zlib.output_handler no value no value

Additional Modules

Module Name

Environment

Variable Value
no value ::=::\
ALLUSERSPROFILE C:\ProgramData
APPDATA C:\Users\Administrator\AppData\Roaming
COMMANDER_DRIVE C:
COMMANDER_EXE C:\Program Files (x86)\totalcmd\totalcmd.exe
COMMANDER_INI C:\Program Files (x86)\totalcmd\wincmd.ini
COMMANDER_INSTANCE 1
COMMANDER_PATH C:\Program Files (x86)\totalcmd
CommonProgramFiles C:\Program Files\Common Files
CommonProgramFiles(x86) C:\Program Files (x86)\Common Files
CommonProgramW6432 C:\Program Files\Common Files
COMPUTERNAME OFFICEMD
ComSpec C:\WINDOWS\system32\cmd.exe
DriverData C:\Windows\System32\Drivers\DriverData
FPS_BROWSER_APP_PROFILE_STRING Internet Explorer
FPS_BROWSER_USER_PROFILE_STRING Default
HOMEDRIVE C:
HOMEPATH \Users\Administrator
JAVA_HOME C:\Program Files (x86)\AdoptOpenJDK\jre-8.0.232.09-hotspot\
LOCALAPPDATA C:\Users\Administrator\AppData\Local
LOGONSERVER \OFFICEMD
NUMBER_OF_PROCESSORS 8
OneDrive C:\Users\Administrator\OneDrive
OS Windows_NT
Path C:\Python27;C:\Python27\Scripts;C:\Program Files (x86)\AdoptOpenJDK\jre-8.0.232.09-hotspot\bin;C:\ProgramData\Oracle\Java\javapath;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0;C:\Program Files (x86)\Windows Kits\10\Windows Performance Toolkit;C:\WINDOWS\System32\OpenSSH;C:\Users\Administrator\AppData\Local\Programs\Python\Python37\Scripts;C:\Users\Administrator\AppData\Local\Programs\Python\Python37;C:\Users\Administrator\AppData\Local\Microsoft\WindowsApps
PATHEXT .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE AMD64
PROCESSOR_IDENTIFIER Intel64 Family 6 Model 158 Stepping 9, GenuineIntel
PROCESSOR_LEVEL 6
PROCESSOR_REVISION 9e09
ProgramData C:\ProgramData
ProgramFiles C:\Program Files
ProgramFiles(x86) C:\Program Files (x86)
ProgramW6432 C:\Program Files
PSModulePath C:\Program Files (x86)\WindowsPowerShell\Modules;C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules;C:\Program Files\Intel\Wired Networking;C:\Program Files (x86)\AutoIt3\AutoItX
PUBLIC C:\Users\Public
SCITE_USERHOME C:\Users\Administrator\AppData\Local\AutoIt v3\SciTE
SESSIONNAME Console
SystemDrive C:
SystemRoot C:\WINDOWS
TEMP C:\Users\ADMINI~1\AppData\Local\Temp
TMP C:\Users\ADMINI~1\AppData\Local\Temp
USERDOMAIN OFFICEMD
USERDOMAIN_ROAMINGPROFILE OFFICEMD
USERNAME Administrator
USERPROFILE C:\Users\Administrator
windir C:\WINDOWS
AP_PARENT_PID 7144

PHP Variables

Variable Value
$_COOKIE[‘wordpress_logged_in_86a9106ae65537651a8e456835b316ab’] Administrator 1592743252 QpNHZiMfVLqXktOaouMSeZjCrMQkFpyKJv2bsreCDOY 968fbb00690f1c35116bdafe616ae37c9ed525a8de7001a410976d123e4bf076
$_COOKIE[‘wp-settings-time-1’] 1591634232
$_COOKIE[‘wp-settings-1’] imgsize=full
$_SERVER[‘MIBDIRS’] /xampp/php/extras/mibs
$_SERVER[‘MYSQL_HOME’] \xampp\mysql\bin
$_SERVER[‘OPENSSL_CONF’] /xampp/apache/bin/openssl.cnf
$_SERVER[‘PHP_PEAR_SYSCONF_DIR’] \xampp\php
$_SERVER[‘PHPRC’] \xampp\php
$_SERVER[‘TMP’] \xampp\tmp
$_SERVER[‘HTTP_HOST’] localhost
$_SERVER[‘HTTP_USER_AGENT’] Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:77.0) Gecko/20100101 Firefox/77.0
$_SERVER[‘HTTP_ACCEPT’] text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,/;q=0.8
$_SERVER[‘HTTP_ACCEPT_LANGUAGE’] de,en-US;q=0.7,en;q=0.3
$_SERVER[‘HTTP_ACCEPT_ENCODING’] gzip, deflate
$_SERVER[‘HTTP_DNT’] 1
$_SERVER[‘HTTP_CONNECTION’] keep-alive
$_SERVER[‘HTTP_COOKIE’] wordpress_logged_in_86a9106ae65537651a8e456835b316ab=Administrator%7C1592743252%7CQpNHZiMfVLqXktOaouMSeZjCrMQkFpyKJv2bsreCDOY%7C968fbb00690f1c35116bdafe616ae37c9ed525a8de7001a410976d123e4bf076; wp-settings-time-1=1591634232; wp-settings-1=imgsize%3Dfull
$_SERVER[‘HTTP_UPGRADE_INSECURE_REQUESTS’] 1
$_SERVER[‘HTTP_CACHE_CONTROL’] max-age=0
$_SERVER[‘PATH’] C:\Python27;C:\Python27\Scripts;C:\Program Files (x86)\AdoptOpenJDK\jre-8.0.232.09-hotspot\bin;C:\ProgramData\Oracle\Java\javapath;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0;C:\Program Files (x86)\Windows Kits\10\Windows Performance Toolkit;C:\WINDOWS\System32\OpenSSH;C:\Users\Administrator\AppData\Local\Programs\Python\Python37\Scripts;C:\Users\Administrator\AppData\Local\Programs\Python\Python37;C:\Users\Administrator\AppData\Local\Microsoft\WindowsApps
$_SERVER[‘SystemRoot’] C:\WINDOWS
$_SERVER[‘COMSPEC’] C:\WINDOWS\system32\cmd.exe
$_SERVER[‘PATHEXT’] .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
$_SERVER[‘WINDIR’] C:\WINDOWS
$_SERVER[‘SERVER_SIGNATURE’] Apache/2.4.43 (Win64) OpenSSL/1.1.1g PHP/7.4.6 Server at localhost Port 80
$_SERVER[‘SERVER_SOFTWARE’] Apache/2.4.43 (Win64) OpenSSL/1.1.1g PHP/7.4.6
$_SERVER[‘SERVER_NAME’] localhost
$_SERVER[‘SERVER_ADDR’] 127.0.0.1
$_SERVER[‘SERVER_PORT’] 80
$_SERVER[‘REMOTE_ADDR’] 127.0.0.1
$_SERVER[‘DOCUMENT_ROOT’] C:/xampp/htdocs
$_SERVER[‘REQUEST_SCHEME’] http
$_SERVER[‘CONTEXT_PREFIX’] no value
$_SERVER[‘CONTEXT_DOCUMENT_ROOT’] C:/xampp/htdocs
$_SERVER[‘SERVER_ADMIN’] postmaster@localhost
$_SERVER[‘SCRIPT_FILENAME’] C:/xampp/htdocs/test.php
$_SERVER[‘REMOTE_PORT’] 51602
$_SERVER[‘GATEWAY_INTERFACE’] CGI/1.1
$_SERVER[‘SERVER_PROTOCOL’] HTTP/1.1
$_SERVER[‘REQUEST_METHOD’] GET
$_SERVER[‘QUERY_STRING’] no value
$_SERVER[‘REQUEST_URI’] /test.php
$_SERVER[‘SCRIPT_NAME’] /test.php
$_SERVER[‘PHP_SELF’] /test.php
$_SERVER[‘REQUEST_TIME_FLOAT’] 1591810522.72
$_SERVER[‘REQUEST_TIME’] 1591810522

Hi Markus,

Could you try this procedures?

  1. Please make sure ConvertPlus, it’s known to cause issue with Design Cloud import due to media hooks, it’s recently fixed on our Unreleased version, should be available on next cornerstone updates.

  2. Please edit your MySQL configuration, the instruction maybe different from each hosting so I recommend contacting them about this, but if your can edit your MySQL my.ini file, then please go ahead and change max_allowed_packet config and set it to 16mb.

  3. On the same MySQL configuration, please change innodb_log_file_size value to 256mb.

This procedures requires a MySQL server reboot/restarts, please go ahead and do that but if it’s not possible then you should contact your hosting provider and let them do it, or perhaps the entire MySQL configuration too :slight_smile:

Thanks!

As i mentioned above, this is a local xampp test environment, so editing the ini is not a problem.
I did what you mentioned in 2 and three and it now seems to work fine, thanks for the support.

Hey Markus,

We are glad that you have figured it out a way to correct the said issue.
If you need anything else we can help you with, don’t hesitate to open another thread.

Best Regards.

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.