Automatic subscription

Is it possible to refund me please.

I am not using this platform anymore, was unaware of the automatic subscription option, so only when I saw the payment with my Visa I realised this and turned it off.

So please please refund me the amount for one extra year of support.

Thank you very much

Hi Matti,

There are no refunds for support as it is an on-demand service, however, once canceled you will not be charged again. You can read more about the various support options and how they work here:

Best Regards.

Sad to hear this is the response, would have appreciated some understanding cause the automatic subscription is pretty hidden away on the website… no nice practices guys…

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