Audio player icons not loading

Hi, on this page:

The play icon should be a triangle. I’ve switched on all the FA sets in theme options, and cleared the cache.

Any ideas?

The icons display in Cornerstone whilst editing the page.

Hi Bill,

Thanks for reaching out.
It seems that the Font Awesome option is not enabled. I would suggest you check your Cornerstone > Globals > Miscellaneous, and make sure that the Font Awesome option is enabled.

Hope it helps.


I have them all switched on:

I’ve checked the page, there’s nothing there I can do to make the icons show up. They do show when I edit as an Admin, but not in public as a user.

I updated to the latest release just now.

Any ideas? Bill

Hello Bill,

In order to help you with your concerns we need to check your setting, I would request please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password
  • Exact page URL

You can find the Secure Note button at the bottom of your posts


Hello Bill,

I checked your site it seems that there might be an issue with the CDN cache since when you set the Font Awesome type as SVG it works on the backend but due to cache, the icon is not displaying to the frontend.
I would suggest you go to the Cornerstone —>Theme Options —>Font Awesome-- >Webfont.


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