Hi, we took over a site that use the Themeco Pro theme and it was not licensed properly. We have purchased a new Themeco X Pro license through Envato. Now we cannot get this new license to apply. We have created a Themeco account (per instructions), but everytime we try anything the Themeco website tells us the following:
This looks like a brand new license that hasn’t been added to a Themeco account yet. Login to your existing account or register a new one to continue. - We have created an account already.
When we click ‘login and register’ we see our license and have the option to validate and when we click the ‘yes’ button, we continually get this message: Oh my. It looks like this page has been lost. We seem to constantly end up and some 404 not found page.
How can we apply this license to our theme.