Hey @Integratutions,
Thanks for writing in! Upon checking your site, there is a JS error in the console.
ErrorUtils caught an error:
u is not defined
Subsequent non-fatal errors won't be logged; see https://fburl.com/debugjs.
b @ Zto0jZkDUPw.js?_nc_x=hDd6vUAXCnK:63
VM20:1 Uncaught ReferenceError: u is not defined
at d (<anonymous>:1:693)
at <anonymous>:1:809
at <anonymous>:1:814
It could be caused by a plugin conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):
Testing for Plugin Conflict
Theme Update
Child Theme
CSS/JS Customization
To better assist you with your issue, kindly provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
To know how to create a secure note, please check this out: How The Forum Works
Regards.