A couple of strange issues

[logoglo]

Hi there. I have a valid validation code for https://wouldyoudateyou.ca/ It was working fine, but today, for some reason, it is not validated, and if I enter the code in, it says, validated, but refreshes to show red locks…see video:

Also, on the same site. The animation is behaving very strangely. I add an animation to an object, yet it doesn’t show me it in real time, or the front end after clearing cash. See this video:

Thanks.

[ruenel]

Hello @logoglo,

Thanks for writing in! Please make sure that you have assigned the URL to your license code. You may need to check this documentation:

• https://theme.co/docs/product-validation
• https://theme.co/docs/problems-with-product-validation

If you are still having trouble with the validation, please provide us access to the site instead. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
​

To know how to create a secure note, please check this out: How The Forum Works

Regards.