404 for x specific URL (theme-options...)

[PomS]

Hi there,

I have installed a new WP site and added X Theme nothing more (themes neither plugins)

The requested URL was not found on this server, some examples of URLs:
http://ulkhal.pompot.fr/themes/x/theme-options
http://ulkhal.pompot.fr/x/launch/template-manager
http://ulkhal.pompot.fr/x/launch/global-blocks
http://ulkhal.pompot.fr/x/launch/design-cloud

Everything else (URLs) is working even after setting up permalinks to postname.

Any idea of what is happening ?

[prakash_s]

Hello @PomS

Thanks for writing to us.

It seems that your .htaccess file is corrupted or it doesn’t have the proper permission. I would suggest you please check the .htaccess file that will is located at your root directory on the server where WordPress is installed.

Please have a look at this article https://wordpress.org/support/article/htaccess/

You may also contact your hosting provider to correct the .htaccess file and file permission.

Hope it helps
Thanks

[PomS]

Hello @prakash_s,

Here is what I have on my .htaccess

Blockquote

RewriteEngine On
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteBase /
RewriteRule ^index.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]

[prakash_s]

Hello @PomS,

In order to help you with your concern, we need to check your settings. please share your details in a secure note. Please provide the following details

• WordPress Login URL
• Admin level username and password
• FTP Details

You can find the Secure Note button at the bottom of your posts

Thanks

[PomS]

Hello @prakash_s,

Please find my info here

[prakash_s]

Hello @PomS,

Thanks for sharing the credentials I went ahead and checked your site. I went ahead and deactivated the X theme and plugin and activated the default theme but the issue is still there. It means that it is server related issue. I would suggest you contact your hosting provider to configure the WordPress mod_rewrite_rules and permalink settings and .htaccess file issue.

Please note that we don’t provide severe level support. It is out of the support scope.

Thanks for understanding