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  • #1235639
    Jussi T
    Participant

    is visual composer different than the frontend editor?

    Front end editor seems to work somewhat

    #1235641
    Jussi T
    Participant

    weird thing is i did not do anything, but edit the webpage

    And the Visual Composer just disappeared, and has not returned since

    is there something else i can try?

    #1235727
    Rad
    Moderator

    Hi there,

    Would you mind providing a video recording? I’m not sure what issues you’re currently getting. And the login credentials won’t work anymore.

    Thanks!

    #1297847
    Jussi T
    Participant

    Hi,

    Is there a Video recorder you could recommend?

    #1297849
    Christopher
    Moderator

    Hi there,

    You can use screencasify addon for chrome, check this https://chrome.google.com/webstore/detail/screencastify-screen-vide/mmeijimgabbpbgpdklnllpncmdofkcpn?hl=en

    Then upload video file on your server or dropbox and provide us with its URL.

    Thanks.

    #1297855
    Jussi T
    Participant
    This reply has been marked as private.
    #1297856
    Jussi T
    Participant
    This reply has been marked as private.
    #1297859
    Christopher
    Moderator

    Hi there,

    I’m not able to access WP dashboard due to following error :

    You have been locked out due to too many login attempts.

    I see you’re using old version of VC, please update it as this could fix the issue.

    Hope it helps.

    #1297884
    Jussi T
    Participant
    This reply has been marked as private.
    #1298016
    Christopher
    Moderator

    Hi there,

    VC editor is now loading fine, please see the attachments.
    Please note that you can’t have combination of VC and X shortcode in one page, you should stick with one editor.

    Would you please check again and confirm that?

    Thanks.

    #1299143
    Jussi T
    Participant

    Thanks

    Yes it works fine on other browsers than Chrome

    #1299167
    Christopher
    Moderator

    Hi there,

    It could be caching issue on your browser, since I tested your site on chrome and the screen shots show that.
    Please clear cache and check again.

    Thanks.

    #1311291
    Jussi T
    Participant

    btw same thing on explorer

    clearing cache does nothing on ipad ( chrome ) nor win ( chrome )

    but thanks

    #1311292
    Jussi T
    Participant

    Actually does not work on any of the browsers on the computers.. only safari on ipad

    not sure what is going on

    #1311299
    Jussi T
    Participant

    Yeah, there is like no way of making it work on anything else except Safari on an iPad

    Chrome/Explorer/Safari/Firefox all do not work on any of the computers

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