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  • October 6, 2016 at 3:16 am #1204764
    Rue Nel
    Moderator

    Hello There,

    You have to select which section background feature you will use. If you opted to use a video background, you have to supply the video url and the url of the background image poster. Please see my screenshot here: http://prntscr.com/cqfv68

    Hope this helps.

    October 6, 2016 at 9:33 am #1205124
    sharp-image
    Participant

    Thanks Rue!

    I was mixing the video en poster section. Now it’s al fine!

    Have a nice day.

    October 6, 2016 at 11:59 am #1205329
    Rupok
    Member

    I am glad that you are all set now.

    Cheers!

    October 9, 2016 at 10:32 am #1208898
    sharp-image
    Participant

    Hi,

    Website visitors using Windows 7 or lower on their computer cannot see the video on: https://forevermusic.nl/fm-final/
    Is there a solution for users that haven’t upgrade their machines yet?

    thanks
    Bouke

    October 9, 2016 at 11:08 am #1208943
    Rupok
    Member

    Hi Bouke,

    If they are using older Internet Explorer then they might face issue and there is no solution since Microsoft itself abandoned IE.

    Thanks!

    October 9, 2016 at 1:05 pm #1209028
    sharp-image
    Participant

    Hi Rupok,

    Thanks for your answer.

    It’s IE and Firefox on Windows 7 systems. Is there an option to setup a poster image as for responsive mobiles for these W7 users?

    Thanks!

    October 9, 2016 at 7:10 pm #1209196
    Rad
    Moderator

    Hi there,

    I have Windows 7 and it works. Are they testing in on Windows 7 with touch feature? Because no matter how big it’s, it’s still considered mobile. And videos on mobile category aren’t auto played.

    Thanks!

    October 10, 2016 at 1:25 am #1209436
    sharp-image
    Participant

    Hi Rad,

    No they are not testing with a touch feature. Which browser and version are you using on your W7 machine?

    Thanks!

    October 10, 2016 at 3:04 am #1209535
    Rad
    Moderator

    Hi there,

    I’m testing it on Chrome (53.0.2785.143 m), IE 11 ( 11.0.9600.17843 ), and Firefox ( 49.0.1 ) and video play okay. What device you’re testing it on? Like model and unit.

    Thanks!

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