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Archive / Validating Error: Uh oh, we couldn't check if this license was valid. Details. (Page 2)
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  • June 15, 2016 at 8:03 pm #1044312
    Siteato
    Participant
    This reply has been marked as private.
    June 16, 2016 at 12:42 am #1044607
    Rue Nel
    Moderator

    Hello There,

    Thanks for updating this thread! To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password
    – FTP Hostname
    – FTP Username
    – FTP Password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    June 30, 2016 at 2:03 pm #1067148
    CWL-Webmaster
    Participant

    Please help, can not validate the X theme and therefore not new 404 page and ocrnerstone

    June 30, 2016 at 6:49 pm #1067481
    Darshana
    Moderator

    @cwl-webmaster

    Please open up a new thread including the details of your issue, so that we can check it for you.

    Thanks!

    July 24, 2016 at 12:23 pm #1100845
    Siteato
    Participant

    Hello,

    I also have the same issue “Validating Error: Uh oh, we couldn’t check if this license was valid. Details.” would you please help, I posted to the forum weeks ago and havent receibved any responce yet.

    Thank you in advance.

    July 24, 2016 at 5:49 pm #1101024
    Rad
    Moderator

    Hi there,

    Please check this related thread,

    https://community.theme.co/forums/topic/my-license-will-not-validate/

    Please contact your hosting provider and whitelist these IPs

    54.231.82.114
    208.117.43.145

    Thanks!

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