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[tjdesingpl]

I already wrote you guys an email last week, we partly fixed the error, but i still can’t get to verify my installation

When trying to validate it says “Uh oh, we couldn’t check if this license was valid. Details.”

When clicking on details I get this error message:

Fatal error: Call to undefined method TCO_1_0::check_ajax_referer() in /*name of my site*/sites/wp-content/themes/x/framework/functions/global/admin/addons/modules/class-addons-validation.php on line 41

I know most prolly why this error is happening, i installed a fresh version of wordpress to /*name of my site*/sites/

after playing around with the x theme and cornerstone i finished my site how i wanted it to be. i changed the adress of my site to /*name of site*/ (without the /sites/ after it)

please help

[Darshana]

Hi there,

Thanks for writing in! Please provide us with following information so that we can check.

– Link to your site
– WordPress Admin username / password
– Your Envato username
– Purchase code

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[tjdesingpl]

This reply has been marked as private.

[Jack]

Hi there,

Thanks for writing back. I get the same issue as you on the site, the fatal error.

I can’t replicate such an error on my install, you mentioned about moving the destination of the site. When you did that, did you run a find and replace on the database that also checks serialized data to make sure the URL was updated correctly site wide?

Thanks!

[tjdesingpl]

No I didn’t, and frankly i have no idea how to do it, i did some changes in the database – https://wpengine.com/support/how-to-change-a-multi-site-primary-domain/ – this is exactly what I did

[tjdesingpl]

i created a fresh installation now, started from scratch and everything works like a charm. should’ve prepared better from the beginning. Thanks for your fast responses, i consider this topic as closed.

[Zeshan]

Glad to hear you were able to resolve it! 🙂 Have a good day.

[nwczradio]

Moved the website from a dev domain to site’s new domain using duplicator pro plugin. Unable to validate the theme at new site. used the manage licence page to update the domain for my license but results the same. Please advise 🙂

[Rad]

Hi there,

I just validated them with the provided license and it works. Please check.

Thanks!

[nwczradio]

it is still giving me the same message when I try to validate: “Uh oh, we couldn’t check if this license was valid. Details.”

[Darshana]

@nwczradio

Please open up a new thread and post the following information in the second post by checking the option “set as private reply“.

– Link to your site
– WordPress Admin username / password
– Your license key (purchase key)
– FTP credentials

[nwczradio]

This reply has been marked as private.

[Rupok]

Hi @nwczradio

You had older version of Cornerstone installed on your site. I have removed that and validated X and Cornerstone installed and validated by X automatically. Hope everything is fine now.

Have a nice day!

[nwczradio]

thankyou very much! all is well 🙂

[Rue Nel]

You’re welcome!
We’re glad we were able to help you out.

[Author]

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