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  • #1104020
    schematics
    Participant

    Hi X-Theme Support,

    I unassign site one of my production URL in themeco account manage.
    i unassign the website URL http://www.pevco.com.ph to http://www.galgorachowakanlawfirm.com.ph…
    whoever when i try to validate again is prompt me with the error message
    “Your code is valid but looks like it has already been used on another site. You can revoke and re-assign within your Themeco account.”

    i didn’t revoke when i login http://www.pevco.com.ph/wp-admin… i go immediately to themeco and unassign the website (www.pevco.com.ph).

    please help you able to reset so that i can validate the new URL i assign.

    #1104029
    schematics
    Participant
    This reply has been marked as private.
    #1104127
    Joao
    Moderator

    Hello There,

    Please do the following:
    1] Please go to X Addons > Home and revoke the validation.
    2] Please login to your account and revoke the license. https://community.theme.co/my-account/
    3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
    4] Go back to X Addons > Home again, and insert the license again.

    Hope this helps.

    #1104414
    schematics
    Participant
    This reply has been marked as private.
    #1104697
    schematics
    Participant
    This reply has been marked as private.
    #1104813
    Christian
    Moderator

    I see. I’ll forward this to our accounts manager. Please stay tuned.

    Thanks.

    #1107433
    schematics
    Participant

    Hi X-Theme Support,

    I would like to follow-up on this matter.

    Thanks!

    #1107472
    Rahul
    Moderator

    Hey There,

    Thanks for understanding the situation.

    #1107883
    schematics
    Participant
    This reply has been marked as private.
    #1108319
    Rue Nel
    Moderator

    Hello There,

    You can always revoke and re assign a url to a license code. You can switched the production url and the development url. Please keep in mind that you have to assign a production url before you can add a development url assign to a license code. Your themeco account holds the control of the license code. As soon as you revoke the license code within your account, X theme installed in the production or development site will automatically revoke and will notify in your WP dashboard that X is not validated.

    Hope this helps.

    #1110623
    schematics
    Participant
    This reply has been marked as private.
    #1110703
    Rue Nel
    Moderator

    Hello There,

    Regarding your request, you can do it by logging in to your Themeco account (https://community.theme.co/users/schematics/licenses/). You can assign and re assign the product and dev site url to the license code. For each license code, you can assign two urls. Please keep in mind that the first url should always be the production site and the second one is the dev site. Since you have access to your account, you can always revoke and re assign the urls in any order you want and you can always revoke as many times as you want.

    Hope this make sense. Please let us know how it goes.

    #1111033
    schematics
    Participant

    Hi Rue Nel,

    Can you back read what i’ve post on this matter.
    See my explanation on “July 26, 2016 at 8:23 pm #1104414”

    #1111234
    Rad
    Moderator
    This reply has been marked as private.
    #1111676
    schematics
    Participant
    This reply has been marked as private.
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