Tagged: x
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AuthorPosts
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July 26, 2016 at 2:22 pm #1104020
schematicsParticipantHi X-Theme Support,
I unassign site one of my production URL in themeco account manage.
i unassign the website URL http://www.pevco.com.ph to http://www.galgorachowakanlawfirm.com.ph…
whoever when i try to validate again is prompt me with the error message
“Your code is valid but looks like it has already been used on another site. You can revoke and re-assign within your Themeco account.”i didn’t revoke when i login http://www.pevco.com.ph/wp-admin… i go immediately to themeco and unassign the website (www.pevco.com.ph).
please help you able to reset so that i can validate the new URL i assign.
July 26, 2016 at 2:26 pm #1104029
schematicsParticipantThis reply has been marked as private.July 26, 2016 at 3:45 pm #1104127
JoaoModeratorHello There,
Please do the following:
1] Please go to X Addons > Home and revoke the validation.
2] Please login to your account and revoke the license. https://community.theme.co/my-account/
3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
4] Go back to X Addons > Home again, and insert the license again.Hope this helps.
July 26, 2016 at 8:23 pm #1104414
schematicsParticipantThis reply has been marked as private.July 27, 2016 at 1:56 am #1104697
schematicsParticipantThis reply has been marked as private.July 27, 2016 at 4:05 am #1104813
ChristianModeratorI see. I’ll forward this to our accounts manager. Please stay tuned.
Thanks.
July 28, 2016 at 12:45 pm #1107433
schematicsParticipantHi X-Theme Support,
I would like to follow-up on this matter.
Thanks!
July 28, 2016 at 1:19 pm #1107472
RahulModeratorHey There,
Thanks for understanding the situation.
July 28, 2016 at 7:11 pm #1107883
schematicsParticipantThis reply has been marked as private.July 29, 2016 at 12:32 am #1108319
Rue NelModeratorHello There,
You can always revoke and re assign a url to a license code. You can switched the production url and the development url. Please keep in mind that you have to assign a production url before you can add a development url assign to a license code. Your themeco account holds the control of the license code. As soon as you revoke the license code within your account, X theme installed in the production or development site will automatically revoke and will notify in your WP dashboard that X is not validated.
Hope this helps.
July 30, 2016 at 11:25 pm #1110623
schematicsParticipantThis reply has been marked as private.July 31, 2016 at 1:40 am #1110703
Rue NelModeratorHello There,
Regarding your request, you can do it by logging in to your Themeco account (https://community.theme.co/users/schematics/licenses/). You can assign and re assign the product and dev site url to the license code. For each license code, you can assign two urls. Please keep in mind that the first url should always be the production site and the second one is the dev site. Since you have access to your account, you can always revoke and re assign the urls in any order you want and you can always revoke as many times as you want.
Hope this make sense. Please let us know how it goes.
July 31, 2016 at 11:20 am #1111033
schematicsParticipantHi Rue Nel,
Can you back read what i’ve post on this matter.
See my explanation on “July 26, 2016 at 8:23 pm #1104414”July 31, 2016 at 5:21 pm #1111234
RadModeratorThis reply has been marked as private.August 1, 2016 at 2:36 am #1111676
schematicsParticipantThis reply has been marked as private. -
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