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  • #1228175
    president75
    Participant

    I tried everything already.
    Deleted and reinstalled the plugin again …. deleted all the cache …. disabled all plugins …. changed the settings on the resolution of the problems of each slider ….. deleted the old slider …. .all this …. but the problem still is not solved.
    Both you and the support of revolution slider you’re telling me to do this again …. but I’ve already done everything.

    Also I noticed that when Revolution
    Slider is activated it conflicts with Essential Greed. RS is activated if EG does not work. what a mess.

    please help me.
    thank you

    #1228275
    Joao
    Moderator

    Hi There, have you changed your wp admin password? I tried to access with the credentials previously provided but without success.

    Please provide new credentials, Thanks!

    Joao

    #1228289
    president75
    Participant
    This reply has been marked as private.
    #1228290
    president75
    Participant
    This reply has been marked as private.
    #1228387
    Joao
    Moderator

    Hi There,

    There is a confirmed bug and we will be pushing a new update shortly.

    Thanks

    #1229697
    president75
    Participant

    But when will this update.

    It ‘s amazing that still has not been solved … are 5 days who do not see anything on my site.

    I am discouraged.

    🙁

    #1229790
    Joao
    Moderator

    Hi There,

    Your Slider is working fine on my end.

    I tried to login to your website with the credentials above did not work.

    Please clean your browser cache and test it again.

    If that does not work, please let us know which browser(with version) and device you are using while experiencing the issue.

    Thanks

    Joao

    #1230208
    jeffchiarelli
    Participant

    Gents – You need to downgrade to RevolutionSlider 5.2.6 until ThemeCo resolves the issue. Support is not on the same page when it comes to this bug. They are giving different answers all over the place. I had the same issue as you fellas. Downgrading RevolutionSlider to 5.2.6 fixed it, immediately.

    #1230410
    Joao
    Moderator

    Hi Guys,

    There should be an update within 24hours, ThemePunch have been notified about additional issues which haven’t been fixed yet and we’re waiting on them to fix those and release an update, so we can release the update.

    Please bare with us,

    Thanks for understanding,

    Joao

    #1231813
    Joao
    Moderator

    Hi There,

    Revslider 5.3.0.2 is now out on automatic updates.

    We’ve done extensive testing on this and it works great for me across all major browsers.

    This appears to fix every issue we’ve seen reported so far.

    Hope it helps

    Joao

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