Navigation
This is archived content. Visit our new forum.
  • Author
    Posts
  • #762317
    Rue Nel
    Moderator

    Hello Again,

    Sorry for the confusion. As I have checked your business growth category page, I can see that there are already posts in it (http://prntscr.com/9uha2s). can you confirm that this issue has been resolved?

    Meanwhile, X 4.3.2 and Cornerstone 1.1.0 are now available! Please make sure that you have updated to the latest versions. We’re quite excited about the new features, so be sure to check out the changelog.

    Please let us know how it goes.

    #762417
    lovecoms
    Participant
    This reply has been marked as private.
    #762441
    Rue Nel
    Moderator

    Hello There,

    Can you please your copy of X? Right you are using an older version of X(4.0.4) and Cornerstone (1.0.3).

    Our latest versions are:
    X Theme: 4.3.2
    Cornerstone: 1.1.0

    You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site. If you find anything to be out of date, you can review our update guide.

    Once everything is updated and the problem still exist, we will do another round of testing.

    Thank you for your understanding.

    #762640
    lovecoms
    Participant

    hi, I’ve updated but problem persists. Many thanks for tkaing another look now the update has happened.
    Jude Love

    #762691
    Paul R
    Moderator

    Hi,

    Upon checking again, I can see that you have not yet updated cornerstone.

    http://screencast.com/t/BSVIWUusk6
    http://screencast.com/t/6VfqHH9v6k9

    Please update cornerstone to latest version and see if that fixes the issue.

    Thanks

    #762746
    lovecoms
    Participant

    I’ve updated cornerstone and still no change

    #762868
    Zeshan
    Member

    Hi there,

    I’ve checked your site backend files and it seems you have customizer your category and archive page using category.php and archive.php file in your child theme. If I rename those files (see: http://prntscr.com/9ul10c), posts on that category page loads fine (see: http://prntscr.com/9ul1lr).

    In this case, regretfully, this particular customization request is outside the scope of our support as this is not related to an issue with the theme and instead has to do with your customization of it. As such, you will need to investigate this particular issue on your own or seek help from a developer should you not feel comfortable making these changes yourself.

    In the meantime, the best solution would be to start by removing any child theme changes, then slowly adding them back to identify which code is the issue. You can also compare any templates you’ve changed to the code in the current files. That way you can find the issue and adjust the template accordingly.

    Thank you!

  • <script> jQuery(function($){ $("#no-reply-716857 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>