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  • #1072261
    Lely
    Moderator

    Hi There,

    Did you figure this out already? I can see the font editing tools. See attached screenshot.

    Regarding Cornerstone, please purge/delete cache before disabling plugins. You might disable it but we’re still getting cache content. Do let us know how this goes.

    #1076996
    jupebox
    Participant

    I haven’t figured it out, but they do seem to have magically reappeared.

    I cleared the cache about 2 weeks ago, but is it possible that it automatically cleared since then?

    #1077380
    jupebox
    Participant

    Unfortunately, it’s gone again. 🙁

    I’m not sure what to do.

    #1077510
    Rue Nel
    Moderator

    Hello There,

    The password is no longer working for us. Please update it.

    And to assist you better with this issue, Would you mind providing us the ftp login credentials so we can take a closer look and fix the issue?

    To do this, you can make a post with the following info:
    – FTP Hostname
    – FTP Username
    – FTP Password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    #1078797
    jupebox
    Participant
    This reply has been marked as private.
    #1078803
    jupebox
    Participant
    This reply has been marked as private.
    #1079061
    Rad
    Moderator

    Hi there,

    I can’t find any issues, your editor work, and the toolbars and buttons are visible. I tested them and they functioning as expected.

    Thanks!

    #1081790
    jupebox
    Participant
    This reply has been marked as private.
    #1082630
    Christopher
    Moderator

    Hi there,

    Upon checking your site, the editor was displaying fine. See the attachment.

    Thanks.

    #1085038
    jupebox
    Participant

    Are you using the text tab rather than the visual tab?

    #1085044
    jupebox
    Participant

    I can’t even click on the text tab. It won’t switch over.

    #1085957
    Rue Nel
    Moderator

    Hello There,

    I am another staff checking this thread! I cannot replicate the issue on my end. I have tested your site in Chrome and Safari. Please check out my screenshots:

    Chrome
    Visual tab – http://prntscr.com/bsmrz8
    Text tab – http://prntscr.com/bsms7n

    Safari
    Visual tab – http://prntscr.com/bsmtc7, http://prntscr.com/bsmtm8
    Text tab – http://prntscr.com/bsmtgf, http://prntscr.com/bsmtqq

    I would recommend checking your browser. Do you have some browser extensions installed? Please try to clear your browser’s cache or use Private browsing mode and test your site again.

    Please let us know how it goes.

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