Tagged: x
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AuthorPosts
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July 4, 2016 at 8:38 pm #1072261
LelyModeratorHi There,
Did you figure this out already? I can see the font editing tools. See attached screenshot.
Regarding Cornerstone, please purge/delete cache before disabling plugins. You might disable it but we’re still getting cache content. Do let us know how this goes.
July 7, 2016 at 4:26 pm #1076996
jupeboxParticipantI haven’t figured it out, but they do seem to have magically reappeared.
I cleared the cache about 2 weeks ago, but is it possible that it automatically cleared since then?
July 7, 2016 at 9:45 pm #1077380
jupeboxParticipantUnfortunately, it’s gone again. 🙁
I’m not sure what to do.
July 8, 2016 at 12:22 am #1077510
Rue NelModeratorHello There,
The password is no longer working for us. Please update it.
And to assist you better with this issue, Would you mind providing us the ftp login credentials so we can take a closer look and fix the issue?
To do this, you can make a post with the following info:
– FTP Hostname
– FTP Username
– FTP PasswordDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thank you.
July 8, 2016 at 9:00 pm #1078797
jupeboxParticipantThis reply has been marked as private.July 8, 2016 at 9:03 pm #1078803
jupeboxParticipantThis reply has been marked as private.July 9, 2016 at 3:26 am #1079061
RadModeratorHi there,
I can’t find any issues, your editor work, and the toolbars and buttons are visible. I tested them and they functioning as expected.
Thanks!
July 11, 2016 at 12:24 pm #1081790
jupeboxParticipantThis reply has been marked as private.July 12, 2016 at 12:15 am #1082630
ChristopherModeratorHi there,
Upon checking your site, the editor was displaying fine. See the attachment.
Thanks.
July 13, 2016 at 10:33 am #1085038
jupeboxParticipantAre you using the text tab rather than the visual tab?
July 13, 2016 at 10:35 am #1085044
jupeboxParticipantI can’t even click on the text tab. It won’t switch over.
July 13, 2016 at 8:25 pm #1085957
Rue NelModeratorHello There,
I am another staff checking this thread! I cannot replicate the issue on my end. I have tested your site in Chrome and Safari. Please check out my screenshots:
Chrome
Visual tab – http://prntscr.com/bsmrz8
Text tab – http://prntscr.com/bsms7nSafari
Visual tab – http://prntscr.com/bsmtc7, http://prntscr.com/bsmtm8
Text tab – http://prntscr.com/bsmtgf, http://prntscr.com/bsmtqqI would recommend checking your browser. Do you have some browser extensions installed? Please try to clear your browser’s cache or use Private browsing mode and test your site again.
Please let us know how it goes.
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AuthorPosts
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