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  • November 23, 2016 at 1:22 pm #1268562
    Kade McConville
    Participant

    Has this been fixed? I too am having this issue…

    November 23, 2016 at 1:41 pm #1268576
    Joao
    Moderator

    Hi Kade,

    This specific bug has not been fixed I believe.

    Please provide more information about what you are trying to achieve.

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    November 23, 2016 at 2:05 pm #1268593
    Kade McConville
    Participant

    Thought so…I will go ahead and disable superfly temporarily. I just wanted to create a modal popup 🙂

    November 23, 2016 at 2:56 pm #1268639
    Joao
    Moderator

    Cool,

    Alternatively we could try using the lightbox depending what you want to do 🙂

    Let us know

    Joao

    November 23, 2016 at 3:06 pm #1268641
    Kade McConville
    Participant

    So i disabled superfly in order to create my modal pop up for user exit intention. Then re-enabled superfly. Doesn’t seem to be working….does the bug stop convertplug working altogether or just for the modal popup designer?

    Thanks.

    November 23, 2016 at 8:42 pm #1269040
    Rad
    Moderator

    Hi Kade,

    It’s actually a bug in ConvertPlug which affecting other co-existing plugins, but itself is mostly the affected. ConvertPlug support is on it and we’ll provide updates once the fix is available.

    Thanks!

    December 28, 2016 at 7:30 am #1307085
    Kade McConville
    Participant

    Any update on convert plug working with superfly yet? 🙂

    December 28, 2016 at 5:45 pm #1307774
    Rad
    Moderator

    Hi there,

    There is no update yet. But you can directly contact them here https://convertplugonx.freshdesk.com/support/tickets/new. They said they could handle this directly via their support.

    Thanks!

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