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  • September 5, 2016 at 1:13 am #1161209
    Rad
    Moderator

    Hi there,

    Setting required or non-required fields should have no effect on existing data. But you may try confirming to MailChimp’s support.

    Would you mind creating a new listing for me? I can’t use my emails, and it should be verified for the listing to work. Else, it will fail.

    Thanks!

    September 5, 2016 at 2:39 am #1161269
    yhshin1020
    Participant
    This reply has been marked as private.
    September 5, 2016 at 3:19 am #1161302
    yhshin1020
    Participant
    This reply has been marked as private.
    September 5, 2016 at 3:27 am #1161307
    Christian
    Moderator

    Hey there,

    I was testing on your site and Mailchimp. Our setup might have conflicted. I created a new API key in your Mailchimp Account since your testlist doesn’t show up. I used the new API and switch your subscribe form to testlist and the form works. I tested it up to subscriber confirmation.

    Now the testlist is gone. Did you delete it? Please give us time to test before testing yourself as that might lead to conflict.

    I didn’t experience an issue with the cursor. Would you mind giving us a screen recording.

    Thanks.

    September 5, 2016 at 4:37 am #1161377
    yhshin1020
    Participant
    This reply has been marked as private.
    September 5, 2016 at 4:41 am #1161380
    yhshin1020
    Participant
    This reply has been marked as private.
    September 5, 2016 at 4:45 am #1161384
    yhshin1020
    Participant
    This reply has been marked as private.
    September 5, 2016 at 5:20 am #1161439
    Christian
    Moderator

    Try switch to First Name only so it matches your field.

    Thanks.

    September 5, 2016 at 7:10 am #1161547
    yhshin1020
    Participant
    This reply has been marked as private.
    September 5, 2016 at 8:56 am #1161678
    Christian
    Moderator

    Sorry, switch to First Name does not work also. Regretfully in this case, you will need to create a new list. I’ve tested it before with your testlist and Name and Email are saved or recorded. There might be a conflict with you old email list which we could not test unfortunately.

    Regarding the unsubscription issue, please try clearing your browser cache and check again or test in a different browser or incognito. If that doesn’t help, you will need to delete the user in your list.

    Thanks.

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