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  • September 4, 2016 at 1:18 am #1160277
    yhshin1020
    Participant

    Hey,

    I have a mailchimp form set up on my website.

    However, when I enter the email and hover the mouse over it, the cursor changes to a red circle with a diagonal line through it, and it doesnt allow me to submit the email.

    What is the problem here? The API key seems correct, and I don’t think it is a plugin conflict issue.

    Thank you.

    September 4, 2016 at 1:19 am #1160278
    yhshin1020
    Participant
    This reply has been marked as private.
    September 4, 2016 at 1:31 am #1160284
    yhshin1020
    Participant
    This reply has been marked as private.
    September 4, 2016 at 2:04 am #1160293
    yhshin1020
    Participant
    This reply has been marked as private.
    September 4, 2016 at 2:16 am #1160297
    yhshin1020
    Participant
    This reply has been marked as private.
    September 4, 2016 at 4:38 am #1160413
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in!

    I have tested your mailchimp form and I got this:

    Please login t your MailChimp account and make sure that only the email is required in your list. The MMERGE3 field is set to “required” in MailChimp. To change that login to your account on http://mailchimp.com Click on Lists in the top menu. Then below the list’s name hover over “Settings” and click “fields and merge tags”. Clear the checkbox “Required” for MMERGE3 and click on the Save button.

    Hope this make sense.

    September 4, 2016 at 4:54 am #1160428
    yhshin1020
    Participant

    I hope you read the text above.

    I do not want to disable the required checkbox for MMERGE3.

    That is precisely why I added a name field in the mail form.

    As far as I know, having a name field should do the job, why is it stil saying “MMERGE3 must be provided – Please enter a value” when I typed in my name in the name field?

    I hope you understand.

    September 4, 2016 at 7:58 am #1160526
    Christian
    Moderator

    Would you mind giving us access to your Mailchimp account?

    Thanks.

    September 4, 2016 at 8:03 am #1160529
    yhshin1020
    Participant
    This reply has been marked as private.
    September 4, 2016 at 8:06 am #1160534
    yhshin1020
    Participant
    This reply has been marked as private.
    September 4, 2016 at 9:14 am #1160573
    Christian
    Moderator

    Would you mind removing your MMERGE1 field? X does not allow extra fields so that won’t show up anyway. Also, try changing the name field to First name and set the Name Requirement to Yes.

    Let us know how it goes.

    Thanks.

    September 4, 2016 at 9:26 am #1160585
    yhshin1020
    Participant
    This reply has been marked as private.
    September 4, 2016 at 4:09 pm #1160840
    Rad
    Moderator

    Hi there,

    Yes, merge fields can affect its functionality. How about creating a dummy listing instead editing the existing one? You may provide your Mailchimp credentials so we could check and test it.

    Thanks!

    September 4, 2016 at 11:06 pm #1161109
    yhshin1020
    Participant
    This reply has been marked as private.
    September 4, 2016 at 11:15 pm #1161113
    yhshin1020
    Participant
    This reply has been marked as private.
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