Navigation
Archive / I can't validate license.. (Page 2)
This is archived content. Visit our new forum.

Tagged: 

1 2
  • Author
    Posts
  • August 19, 2016 at 6:29 pm #1138840
    builtneat
    Participant
    This reply has been marked as private.
    August 19, 2016 at 11:06 pm #1139156
    Rad
    Moderator

    Hi there,

    Would you mind providing your purchase key too, please provide this information on a separate thread in private reply.

    Thanks!

    August 20, 2016 at 2:39 am #1139272
    builtneat
    Participant
    This reply has been marked as private.
    August 20, 2016 at 2:48 am #1139275
    Rue Nel
    Moderator

    Hello There,

    I am another staff checking on the thread and I confirm that you cannot validate X in your server. This could possibly because your PHP configuration may not be configured properly. We would advise contacting your host about this. Here is a form letter you may use:

    Hello [provider],

My WordPress installation is having a hard time making outbound HTTP requests. I’m using X theme and it makes a request to community.theme.co for setting up automatic updates. 

Could you please do the following?

– Ensure my site can reach this domain: community.theme.co
– Ensure cURL is working, and allow_url_fopen is enabled.
– Ensure PHP is configured with the latest CA Root Certificates.
– Check into the error message above.

Please advise on anything you discover. Thank you

    For more details about validation connection issues, please check this out:
    https://community.theme.co/kb/connection-issues/

    Please let us know how it goes.

  • Author
    Posts
1 2
  • <script> jQuery(function($){ $("#no-reply-866106 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>