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  • December 23, 2016 at 4:53 am #1302642
    tobsucht
    Participant

    Hi,

    I have good news! After spending the whole morning with testing different setups, I was able to solve the issue. Let me share my findings:

    1. For my posts I use format “Video”.
    2. The issue sometimes (not always) occurs, when I create the whole post including “Embedded Video Code” and publish the post all at once
    3. To solve the issue you need to create the whole post, but keep the “Embedded Video Code” field empty. Now publish your post. After publishing you can fill out the “Embedded Video Code” field and update. -> everything works well

    Thanks for your help! I love your attitude to support your customers. Happy to be with X-Theme and I am looking forward to building my next page.

    Thanks
    Tobi

    December 23, 2016 at 6:02 am #1302681
    Paul R
    Moderator

    You’re welcome and thanks for sharing that info.

    Happy holidays!

    January 2, 2017 at 1:11 pm #1313058
    tobsucht
    Participant
    This reply has been marked as private.
    January 2, 2017 at 7:40 pm #1313546
    Friech
    Moderator
    This reply has been marked as private.
    January 3, 2017 at 1:32 am #1313784
    tobsucht
    Participant
    This reply has been marked as private.
    January 3, 2017 at 2:51 am #1313853
    Paul R
    Moderator

    Hi Tobias,

    We need you ftp login to be able to check on this, the one provided above no longer works.

    Please provide us with the following info in private reply.

    – FTP Host
    – FTP port
    – FTP Username
    – FTP Password

    Thanks

    January 3, 2017 at 3:12 am #1313868
    tobsucht
    Participant
    This reply has been marked as private.
    January 3, 2017 at 5:56 am #1313997
    Paul R
    Moderator

    Hi Tobi,

    Please check your embed codes, the quotes are kind of messed up.

    http://screencast.com/t/dFdtR7WDTR

    and check your content as well.

    http://screencast.com/t/LLPont0V

    Hope that helps.

    January 3, 2017 at 7:18 am #1314055
    tobsucht
    Participant

    Thanks for your help! The disadvantage of mixing German and English. I fixed all quotes and now everything is running. You guys are incredible.

    Happy to be with X-Theme!
    Thanks again,
    Tobi

    January 3, 2017 at 7:58 am #1314099
    Paul R
    Moderator

    You’re welcome and Thank you for your kind words. 🙂

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