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  • August 23, 2016 at 1:15 pm #1143516
    Trankuility
    Participant
    This reply has been marked as private.
    August 23, 2016 at 5:19 pm #1143815
    Jade
    Moderator

    Hi there,

    Kindly provide us with your FTP details so that we could check this further.

    Thank you.

    August 24, 2016 at 5:52 pm #1145496
    Trankuility
    Participant
    This reply has been marked as private.
    August 24, 2016 at 11:34 pm #1146053
    Rad
    Moderator

    Hi there,

    It’s not working, I tried both plain and TLS setting and it won’t let me, it says 530 authentications failed.

    For the meantime, please make sure that your WP_DEBUG is set to false under your site’s wp-config.php, it’s not an error but just a notice. Notices and warning are displayed when debugging are enabled.

    Thanks!

    August 25, 2016 at 12:18 am #1146097
    Trankuility
    Participant
    This reply has been marked as private.
    August 25, 2016 at 3:03 am #1146246
    Trankuility
    Participant
    This reply has been marked as private.
    August 25, 2016 at 3:22 am #1146264
    Rad
    Moderator

    Hi there,

    In that case, there is something that overrides WordPress debugging/error reporting.

    The other error is not an error, but raw code from your Amazon ads. Maybe it’s not compatible or applicable on mobile.

    I still connect and login through your provided FTP credentials, please check it and let me know.

    Thanks!

    August 25, 2016 at 4:02 am #1146306
    Trankuility
    Participant
    This reply has been marked as private.
    August 25, 2016 at 5:29 am #1146390
    Rad
    Moderator

    Hi there,

    It should be okay now, it can’t connect to facebook graph API to retrieve comment count, so I added a default count of zero. And changes doesn’t effect instantly maybe due to cache. Please clear your browser cache before testing.

    Thanks!

    August 25, 2016 at 10:35 am #1146776
    Trankuility
    Participant

    I just checked, and yes the messages are gone now. Thank you!

    In regards to the issue of the API comment count not being retrieved. Does that cause any slowdown in loading the page? And if so, how do I fix that?

    August 25, 2016 at 3:27 pm #1147170
    Jade
    Moderator

    Hi there,

    It should not have any effect in the loading time of the page since we have just added a piece of code that sets a default comment count to get rid of the message that was displaying. It should be good to go now.

    August 25, 2016 at 10:41 pm #1147696
    Trankuility
    Participant

    Ok, wonderful. Thank you.

    August 25, 2016 at 11:31 pm #1147758
    Friech
    Moderator

    You’re welcome, glad we could help.

    Cheers!

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