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  • August 22, 2016 at 12:07 am #1141002
    Trankuility
    Participant

    Hello,

    I was testing theme elements and turned of the Facebook comments plugin. Then I turned it back on but the comments do not appear.

    How do I get them to show again?

    August 22, 2016 at 12:07 am #1141003
    Trankuility
    Participant
    This reply has been marked as private.
    August 22, 2016 at 12:35 am #1141017
    Rupok
    Member

    Hi there,

    Thanks for writing in! We can check that if you provide your login credentials.
    Before that, can you confirm that you are fully updated? (Theme and Plugins)

    You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    August 22, 2016 at 1:32 am #1141053
    Trankuility
    Participant
    This reply has been marked as private.
    August 22, 2016 at 1:39 am #1141054
    Christopher
    Moderator

    Hi there,

    Before we start troubleshooting, please update theme and plugins.

    You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    Thanks.

    August 22, 2016 at 2:15 am #1141074
    Trankuility
    Participant

    I already addressed that. I do not want to update then have to troubleshoot some more. I want to work. How do I get the comments to show?

    August 22, 2016 at 2:34 am #1141085
    Christopher
    Moderator
    This reply has been marked as private.
    August 22, 2016 at 2:38 am #1141088
    Trankuility
    Participant

    Ah, wonderful. Thank you. I appreciate your quick responses and help.

    August 22, 2016 at 2:40 am #1141091
    Rupok
    Member

    You are welcome!

    Glad that it helped. Feel free to let us know if you face any other issue. We’ll be happy to assist you.

    Thanks for using X.

    Cheers!

    August 22, 2016 at 2:40 am #1141092
    Trankuility
    Participant
    This reply has been marked as private.
    August 22, 2016 at 2:43 am #1141094
    Rupok
    Member

    Hi there,

    I have marked it as private, no worries.

    Cheers!

    August 22, 2016 at 2:48 am #1141101
    Trankuility
    Participant

    Perfect, thank you.

    August 22, 2016 at 2:49 am #1141103
    Rupok
    Member

    You are welcome again.

    Have a nice day!

    August 22, 2016 at 10:27 am #1141588
    Trankuility
    Participant
    This reply has been marked as private.
    August 22, 2016 at 11:52 am #1141730
    Rupok
    Member

    Hi there,

    This is just a notice and should be gone if you disable WP_DEBUG mode.

    You can do this by opening wp-config.php and updating :

    define( 'WP_DEBUG' , true );

    to

    define('WP_DEBUG', false);

    Hope this helps.

    Cheers!

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