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[Chris Stovall]

I’m sorry if you feel I’m being rude. I’ve been trying to prove that my problem is real since the 22nd. That’s five days ago. I’m not making it up, you can see the videos above. I’m just frustrated as my clients are frustrated and that’s bad for business.

[Alexander]

Hi Chris,

Regarding updating X to 4.4.2, nothing in that update was related at all to Cornerstone. The goal of my last post was to identify if there was a problem on your site, or if you’re just now noticing the behavioral differences made in other updates (January and March).

The keyboard won’t respond because the preview is an iframe. Moving an element has always been drag and drop. Just click down on an element, and scroll while continuing to hold down the click.

I won’t argue that there’s always room for improvement. We could:

1. Introduce cursor position detection, synthesizing a scroll when the mouse gets close to the bottom.
2. Look into height compensation to alleviate content jumping when invisible elements are revealed.

Both of these have already been discussed as potential improvements by our team. They’d be great usability improvements, but haven’t been a priority because since January, we’ve not heard much user feedback on the subject.

If the issue here is truly that you’re not pleased with how drag and drop works in it’s current state, and there isn’t an issue that can be verified as specific to your sites, there isn’t much more we can do here. To help in the meantime, you can reduce the number of hidden elements on your page (to help with the jumping), and educate your clients on these nuances.

[Chris Stovall]

I have been in contact with many people now on the Facebook group and even one of the Admins there states that this is a known issue. What’s the plan for the fix and when can we expect it?

[Christian]

Hey Chris,

Another support member here. We’re sorry but we could not promise a timeline for this. I’ve tested on my Windows machine and yes, you could not drag n drop if the section is outside the viewport. For now, the only way is to use the scroll wheel on your mouse. So that would be click, hold and scroll. See https://cloudup.com/cOEM9flDZdL (play in Firefox).

Thank you for understanding.

[Alexander]

Hey Chris,

I wanted to followup personally as well. To confirm, I can’t give an ETA for when these will be addressed. It is important to us that these things are worked through, but we do have some other priorities at the moment.

[Chris Stovall]

Sounds good. Thanks for letting me know. I’ll make due and sit tight. Still working on getting all of the sites updated anyway. Still trying to update a few sites from Visual Composer. Those ones are a complete rebuild so I have to time to spend on other issues as well for now.

It would be super cool if you could get me back on the beta group so that I can help identify these issues before I have to deal with them on all of my production sites.

Thanks!
CDS

[Rahul]

Sure thing, Chris.

Let us see what we can do.

Thanks!

[Chris Stovall]

Not sure why I was even removed. That would be helpful for all of us. I’ll stay postivie in there and not point out faults but try and find solutions.

[Rad]

Sure, stay tuned and will forward your request 🙂 Thanks!

[Chris Stovall]

Thanks. I’d love to be able to be to a point where I have time to review these changes before they hit all 19 of my production sites. It would be a huge time saver.

Also. I was on the board before. Not sure why I was removed.

[Rupok]

You are welcome. I am not sure about the beta group so can’t say why you are not there. You can use the Facebook group as well.

[Chris Stovall]

Beta Forum on here.

Anyway. Back to the issue at hand. I realize that this issue is due to an update back in January as someone was stating on this thread. I just went and read the changelog and well, it sure doesn’t sound like it’s going to have any issues. I even went back to a site running 4.2.2 and it works with zero issues.

Cornerstone 1.1.0 – Notes
JANUARY 22, 2016

Also, we have significantly overhauled the drag and drop interfacing in Cornerstone. Until now, Cornerstone relied on the native HTML5 drag and drop APIs. It was a good place to start as it made dragging into an iframe possible, but was often inaccurate and choppy. We've spent several weeks rewriting all this functionality from the ground up with more refined methods a new library. You should see significant improvements when dragging elements, such as seeing them previewed in their new locations as you drag them. We've also reduced the delay for new elements to be rendered after they are dropped in.

So this reads that it will be an improvement, not a step back to something that doesn’t work. Where the drag and drop no longer works unless you are a super competent mouser.

Here’s something else I discovered while reading the changelog. It mentioned running a script to help migrate older sites to the new framework. Is that still valid? I have quite a few sites that are way behind. I’m reluctant to even upgrade if I can’t move elements easily on the page. That’s kinda the whole reason I switched.

Can you please send me info on this migrate script?

Thanks!
CDS

[Chris Stovall]

Here’s another video as well. I know you said that the jumping on the page related to having a bunch of extra spaces on the site, but as you can see in this video, I’m simplifying trying to move a text box down using the mousing method as described earlier in this post.

http://sharing.giant.is/x-theme/Cornerstone-Issue.mov

[Alexander]

Hey Chris,

The 1.1.0 update was huge for drag and drop improvements. As previously mentioned, it was the 1.2.0 update that introduced some of the jumping, because of the invisible element indicators showing up when the mouse is held down.

Just a thought, and as a total workaround, you can try adding this CSS to your site to prevent those invisible elements from appearing:

.cs-indicate-invisible .cs-preview-element-wrapper.cs-invisible:after { display:none!important; }

As for a migration script, Cornerstone and X run several migrations internally. If you’re on the latest version, they would have already migrated settings. There isn’t anything external that needs to run.

Respectfully, you were removed from the beta group last month because the tone and content of correspondence here in the forum, and on Facebook has been less than cordial and constructive. Thank you for your willingness to move forward with us positively. We appreciate it, and we’re not opposed to adding you back at some point. At the moment we have a full group and we aren’t adding members.

[Chris Stovall]

In the video above, there are no invisible items.

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