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[EPL]

Hi,

I just updated to 4.6.4. When I checked my page, I realized that Icons are no longer working. For example in the menu <i class=”x-icon x-icon-envelope”></i> is no longer working. The same happens with icons in buttons as well as with social media icons in the footer.

Can anyone help me? Thank you very much in advance!

PS: My site is: http://erfolgreich-projekte-leiten.de/

[Rahul]

Hey There,

Thanks for writing in!

Can you be a little more specific? We have checked the given URL and all the icon links are working perfectly fine.

Thanks for understanding!

[EPL]

Please find attached 3 combined screenshots from the home page.
I already cleared the browser as well as the page cache, but nothing changed 🙁

Thanks for your help!

[Friech]

Hi There,

Your site is requesting the fontAwesome files in a wrong path.

http://prnt.sc/ctz9j2

Please do a testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If that does not work, try deactivate the parent X|Theme.

Let us know how it goes.

Cheers!

[EPL]

Hi,

thanks for your response! I narrowed it down to W3 Total Chache.
When I searched for “W3 total cache + fontawesome” I realized, that this is happening for some other users as well.

But until now I was not able to fix the problem… 🙁

[Rue Nel]

Hello There,

Thanks for the updates!

To resolve this issue, please insert this following code in your child theme’s functions.php file.

// Enable legacy font classes
add_filter( 'cornerstone_legacy_font_classes', '__return_true' );
// =============================================================================

And please clear your cache first before testing your site.

Hope this helps.

[EPL]

Thanks, but unfortunately this did not fix the problem 🙁

[Rad]

Hi there,

There are multiple issues, even jQuery and Modernzr library aren’t loaded due to cache. Have you tried clearing the cache? Please provide your admin and FTP login credentials in private reply. I may need to directly delete the cache content through FTP.

Thanks!

[EPL]

This reply has been marked as private.

[Rue Nel]

Hello There,

Thank you for the very detailed information. It turns out that you were using a legacy child theme. I just went ahead and fixed the issue to saved you some time. All the icons is showing on the pages right now.

For more details about the issue, please check out this thread: https://community.theme.co/forums/topic/child-theme-updates/

If you need anything else we can help you with, don’t hesitate to open another thread.

Best Regards.

[EPL]

Thank you very much! Now it’s working again…
Best regards and keep up the good work!
Thanks again!

[Rahul]

Glad we were able to help you out.

Let us know if we can help with anything else.

Thanks for using the X-theme!

[EPL]

Hi,

I’m sorry to “reopen” this discussion, but I realized that the problem seems to be there again. But this time it is worse!
I’m not sure what happened, because I did not update anything… 🙁

I’ve attached a screenshot to show you what I mean.

Thanks in advance for your help!

[Thai]

Hi There,

Did you change the password?

I was unable to login.

Thanks.

[EPL]

This reply has been marked as private.

[Author]

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