Translating website Pro with WPML

Support
#7

Hi there,

I am sorry to tell you that something does not work well yet.

I did the steps you showed in the video (the video show Cornerstone - I am working in Pro).

I create an English page manually, like it is said in the movie.
(Please do not notice the names of the pages - I tried several pages - all gave the same view)

  1. Opening the English page with Pro (is stille possible here)

  2. For test just changed first header text - and saved it all

  3. When refreshing page it looses the content

  4. To dashboard / pages - showing page ‘Bedrijfstakken’ looks like this - the content is still there somewhere …

  5. Pro builder is not recommended to use (WPML did something there …?)

Is there something I did miss? Should I have another adjustment somewhere?

Please advice - did we miss something?|
We exactly did everything the same way as your video suggested and put WPML on manual.

Thank you so much for your help.

ps . in fact the translating to English page works well. Only as soon as I save that page - of update it in Dashboard: it looses the Pro builder connection.

#8

Hi @lvandeemter,

I see, but unfortunately, I’m not sure what’s happening in your site internally. I like to check it directly, would you mind providing your site’s admin login credentials in a secure note?

I can’t help you with string translation, but I may able to check why you’re not able to translate it.

Thanks!

#9

please see the secure note.

Thanks!

#10

Hi,

I checked your HOME/BEDRIJFSTAKKEN page and it seems to be working fine.

Can you please confirm if this is still an issue in your end.

Thanks

#11

Hi, Yes I have.
It is about translating the Dutch pages into Enlish with WPML
This is how the Dutch page looks on front:

And this is how the English page looks like: (there is nothing to see)

The issue is, that I created the Enlish page as Rad suggested. All works well - as he show in the video het send - until I save the page. Then the Pro builder is gone. The (Enlish) page seems to loos the Pro builder.

On Dashboard - Page (Enlish) - it looks like this.

Clicking the Pro tab it gives this info:

So please help me where did I do something wrong?
Thank you so much in advance.

#12

Hi @lvandeemter,

Looks like it has issues with pages with pre-existing translation prior to the first screenshots that you provided. Because of that the duplication (option to create from blank or copy from existing Dutch version) is default to blank. Hence, it’s empty and you have to manually add the content.

OR, go back to Dutch version of the page and save it as a template, then switch to English again and import that template. I went ahead and did that to BEDRIJFSTAKKEN page. Now, what’s left is translating it within that English mode preview.

Thanks!

#13

Sorry to let you know, that this still doesn’t work. In the Pro builder it looks great. But as soon as i Preview it - go to the front side of the website - there is nothing there.

I will ask my website-IT man, to help me and we start with a clean copy of the website again. If that doesn’t help, we will come back to you if that is oke.

Thank you so much for you effort to help!

#14

You’re welcome. Feel free to update us when you have a clean copy.

Thanks.

#15

I have experienced these exact issues. At this point I am honestly not sure how you can claim X / Pro is WPML ready. I have also had the issue where when I save the translation it over writes the original and vice versa.

Yesterday I ensured that the WPML settings were not set to “Synchronize page template” (WPML Settings) I also disabled all WPML plugins except the main WPML Multilingual CMS.

It seems for me this helped. I think the problem was either “Advanced Custom Fields Multilingual” plugin or having “Synchronize page template” on.

Currently I have only installed the main plugin and was able to enable “WPML String Translation”. Things now appear to be working.

Currently my steps are to create a template of the original page, copy the page to the new language, delete everything out of the builder for the new language and save, then import the template I created and start editing.

Once you have done this you will need to copy across any CSS / JS from the original language page to the new page as the templates don’t save this stuff.

Hope that helps.

Honestly working with WPML and Pro / X is a bit of a nightmare and very unstable.

1 Like
#16

Hey @urchindesign,

First, I wanted to say that we’re sorry that you experienced issues with WPML Integration with Pro. X and Pro are WPML ready. However, during changes in systems or updates, undiscovered and unexpected bugs are inevitable. Our development team have worked hard and released a fix in Pro 2.1.0, X 6.1.0, Cornerstone 3.1.0.

Once you have enabled WPML String Translation, you will now be able to translate your page using the Flag Icons in the builders. You don’t have to do the manual creation of pages since the builder will do this in the background for you.

For the old pages, you might need to translate them again still using the Flag Icons.

Thanks.

#17

I am currently on the latest version of Pro 2.2.5 which still has all these issues as described above. The site is not live as it has been plagued with issues. My process above is the only way I have gotten things to be marginally stable.

#18

I see. In that case, please open a separate thread and give us WordPress Admin access so we could troubleshoot the issue.

Thanks.

#19

I thank you so much for publish this here! You helped me a lot. I will try to copy your way of working. Hope that this works for me too.
True that it is not very friendly to work with. I hope it will be solved soon. I have 2 other sites that will need a translation in the near future.

#21

Good luck. For now this method seems to be working although several times things have seemed to work. Then after not working on the site for a week or so we came back and suddenly things were not working again. So far it has been very hit & miss.

I am in the same boat with several other sites coming up. At the moment I am honestly considering a different theme for those builds.

My recommendation is to install Updraft Backup plugin and then literally do a back up before every page. That way if it goes pear shaped you can restore the back up and try again.

#22

Unfortunately I cannot reproduce your advice @urchindesign

I deleted completely all WPML plugins - and had only the Dutch site. I re-installed WPML Multilangual plugin. Setting 'Synchronize page Template" set to off.
I copied a Dutch page to English - renamed the page and opend it with Pro builder. Unfortunately I saw the same message again:

Can someone please help me out here again?.

Cannot modify a page in theme pro
#23

I think you are going to need support to help you. For our stuff I would try to create just a blank page by clicking the plus sign in the “All pages” section of the site.

#24

Thank you for your support :slight_smile:

… step by step I am building the website again… as you say: it works, if you are very carefull. It is very unstable in PRO

#25

Hey guys,

We’re glad that you’re helping each other out. We would need to troubleshoot the issues so we could make the integration better.

@lvandeemter,

Please continue with the clean copy or staging site and give us access.

Thanks.

#26

O, we need your help indeed. It is still not working correctly. After a few pages - copy and paste the template (correctly) it went wrong again with the English About page and Exeptional Craftmanschip. I got the same remark in Pro, and I cannot work in the pro builder again.

Need your help, because the website needs to go on line working!.
And onther websites are waiting. It was told that we are able to create a multi langual website with Pro. So please make it work.

Thank you very much jn advance.

#27

Hi @lvandeemter,

Please translate it without any active cache plugin. Any optimization is only recommended after you’re done developing your site as cache is against change.

And please make sure your language format is this

Verschillende talen in bestandsmappen

and not

Naam van de taal toegevoegd als een parameter

It can be configured at WPML > Talen > Taal URL-formaat

Then head to Admin > Instellingen > Permalinks and re-save it to make sure the new Language format is in effect.

That setting was correct and the builder loads okay on the translated page. But looks like it’s now changed as the format is now different the last time I checked it.

Thanks!

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