Subcriber Form Button Sends to top of page

Support
#1

I’m having an issue all of the sudden with 2 buttons on my landing page (both identical - duplicates).

When clicking into the form to submit an email to the subscriber list, the button is shooting to the top of the page. Form is still clicked and a visitor can type, but you have to scroll back down to see the form and submit.

Please advise.

planeteerinvesting.com

#2

Hello @StefanFriend,

Thanks for asking. :slight_smile:

It looks like you are using Contact Form by WPForms plugin. As it’s a 3rd party plugin, it difficult for us to provide support for 3rd party plugins. Have you tried our Email forms plugins? I am sharing the knowledge-base article that you can take a look.

Thanks.

#3

Thank you for the quick reply.

I have not tried Email Forms yet. Do you know if it can integrate with Constant Contact? The article you provided references MailChimp.

I appreciate the help!

#4

Hi Prasant,

I setup Email Forms & Mail Chimp.

I’m having the same issue. One that did not occur initially when I published the site.

When I click the form to enter an email and subscribe it shoots to the top of the page.

I don’t think it’s an issue with the form.

#5

The “Join Now” button is no longer sending to the top of the page, but it is not submitting emails.

#6

I’ve come across this thread:

There seem to be similar issues and I’ve tried to turn off some non-used plugins, including the previously us WPForms.

It has not yet resolved the issue.

#7

My apologies, this thread:

#8

Hi,

When I enter a name and email, I see this

Thank you! You are now subscribed.

But we cannot verify if it really worked.

Would you mind providing us with login credentials so we can take a closer look? Please provide following information:

Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password

All the best!

#9

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