As my colleague Jade correctly guessed, it appears that you have multiple accounts with us. The 3 licenses in question are all registered under an account with the username
You can log in to the alternate account to access these licenses, or if you prefer, I can unlock them so that they can be re-registered under this account. However, whilst I assume that the licences in the other account do belong to you, I'd need to see proof of purchase before I could move them over, or for you to log into that account and request the transfer.
Hope this helps!