Can't access 404 page to edit

I am trying to edit the 404 page on my company’s website but am unable to find it anywhere. I can find some of the strings in WPML, but I do not believe we used a plugin to create the page. Can you help me figure out where to look or find the page?

Thanks.

smasolutionsit.com/supported

Hello @SMASolutions,

Thanks for asking. :slight_smile:

If you would like to customize 404 page then I suggest you to Custom 404 plugin that can be installed from X > Validation > Extensions. To get started with the plugin, please take a look at following article:

However, if you don’t want to use plugin then you have the option to make the necessary changes in _content-404.php file under /wp-content/themes/x/framework/views/global/

Before making any changes in theme files, I suggest you to install and setup child theme. You can use following resources to download and setup child theme.

Download Child theme from following source: https://theme.co/apex/child-themes

Please take a look at following article to setup child theme:

Thanks.

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