YouTube video links broken

Support
#1

I’m using the WordPress X Theme. All of the YouTube video links in my Case Studies section are broken. Sorry I can’t say when they broke – it’s been a while since I’ve checked in on my site.

Here’s an example of one of the Console errors from Chrome:
“Failed to load resource: the server responded with a status of 404 (Not Found)”
The videos are on YouTube and the URLs seem to be formatted correctly, but every video has the same error.

I didn’t change anything about any of the links and they were all working for a long time.

I contacted my host to make sure it wasn’t something on their end. They rolled back to PHP5.6 from PHP7.1 to make sure it wasn’t a PHP update issue. Problem was not solved.

I tried using just the video link alone as well as with the YouTube embed code – neither work.

Any help you can offer would be greatly appreciated

#2

Hello Martin,

Thanks for writing in! I can confirm that this is a bug in the X 6.5.6 release. Our developers have already fixed this issue and will be releasing an update anytime soon.

You can revert back to version X 6.5.5 if you still have a backup copy. And if there is none, you may need to add the following code in your child theme’s functions.php file:

// Custom Featured Video
// =============================================================================

if ( ! function_exists( 'x_featured_video' ) ) :
  function x_featured_video( $post_type = 'video' ) {

    $entry_id     = get_the_ID();
    $stack        = x_get_stack();
    $aspect_ratio = get_post_meta( $entry_id, '_x_' . $post_type . '_aspect_ratio', true );
    $m4v          = get_post_meta( $entry_id, '_x_' . $post_type . '_m4v', true );
    $ogv          = get_post_meta( $entry_id, '_x_' . $post_type . '_ogv', true );
    $embed        = get_post_meta( $entry_id, '_x_' . $post_type . '_embed', true );
    $fullwidth    = ( in_array( 'x-full-width-active', get_body_class() ) ) ? true : false;

    if ( $fullwidth ) {
      $poster = wp_get_attachment_image_src( get_post_thumbnail_id( $entry_id ), 'entry-fullwidth', false );
    } else {
      $poster = wp_get_attachment_image_src( get_post_thumbnail_id( $entry_id ), 'entry', false );
    }

    if ( $embed != '' ) {
      echo do_shortcode( '[x_video_embed type="' . $aspect_ratio . '" no_container="true" class="mvn"]' . stripslashes( wp_specialchars_decode( $embed, ENT_QUOTES ) ) . '[/x_video_embed]' );
    } else {
      echo do_shortcode( '[x_video_player m4v="' . $m4v . '" ogv="' . $ogv . '" poster="' . $poster[0] . '" type="' . $aspect_ratio . '" advanced_controls="true" preload="metadata" hide_controls="false" autoplay="false" loop="false" muted="false" no_container="true" class="custom by x staff mvn"]' );
    }

  }
endif;

This is a temporary fix. You may remove this when the X 7.0 will be available anytime soon.

Hope this helps. Please let us know how it goes.

#3

Thank you so much for your quick response. The patch in the child theme functions.php worked like a charm :grinning:

#4

We are delighted to assist you with this.

Cheers!

#5

Hi. I am also having this problem. I can’t seem to get the Video Embed to work with a YouTube video. I am running v7.0 of X

#6

Hey There,

Please provide us with a link to the site so we can take a look. Thanks!

#7

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