Youtube Problem on iPhone

[89Flay]

Hi,

I’m having problem on my website with youtube videos.
I put the youtube link into the “classic video player” element but on iPhone is not showing properly. I’m not seeing that problem neither on Android or Laptop.

What could it be?

Please see the attachment.

Thanks you,
Best Regards

[ruenel]

Hello @89Flay,

Thanks for writing in!

You have used the Classic Video Player incorrectly. You are not supposed to insert a Youtube link in the Video SRC url. The player will only accept direct video url like http://example.com/video.mp4. Any Youtube link or Vimeo link is not valid and will result to an issue. If your videos were hosted in Youtube, please use the Video element together with the embed code of each Youtube video. To know how to get the embed code, please check this out:

• https://support.google.com/youtube/answer/171780?hl=en

Hope this helps.

[89Flay]

Thanks a lot! That helped!

Super fast support! Thank you again!

[ruenel]

You’re welcome!
We’re glad we were able to help you out.