“Your license of Pro is not validated” after validating

I grabbed a Pro license for my site when it was on my dev server. Now I launched the site under it’s permanent domain name, deleted the license out of my account and then grabbed a new one for the live site and it says its validated but then it says “Your license of Pro is not validated”. I’ve added the login for my site in the secure nots. can you fix this?

Hey @Tech4Eleven,

Thanks for reaching out!

After entering your license code there’s an error saying that the license code is not valid, what I did is remove the website under your Unlimited license, then validate the website again. That being said, I was able to validate your website.

Hope that helps.

I am having this issue as well. I removed the site from the unlimited license and tried again, still having the issue. Can you help?

Hey @jlswilton,

Your license issue thread will be responded to shortly.

Thanks.

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