You X Validation is still broken after 2 years

[Digitalcrypto]

I can’t believe I fell for the old unlimited support. I login to try and fix this and you guys are already pimping me a new product that I “must have” Buyer beware. These guys are con artists.

[rad]

Hi @Digitalcrypto,

Thanks for writing in and sorry to hear you’re having the problem with validation.

Would you mind providing more details of the issue? Are you trying to validate a 2-year old version of the theme? If yes, you’ll have to manually install the latest theme as the old validation process is not applicable to our latest one (especially around 4.0 and below).

And what do you mean by new product and what message do you get?

Thanks!