Yoast Readability not working for some users on Pro

Support
#1

On WordPress 4.9.8 with Pro 2.3.8 and Yoast 9.0.2

Yoast Readability works for 2 users but not the 3rd?

For the 3rd user getting

Not enough content: Please add some content to enable a good analysis.

All 3 users are Administrators and all Yoast settings identical. Set up a 4th test user and that doesn’t work. Is there some conflict between Pro and Yoast?

#2

Hello @MarkHD,

Thanks for writing in! Does the analysis took place in one single article, page or post in 3 different users? Or does this happens in 3 separate article, page or post with 3 different users? If that is the case, then maybe the third article, page or post does not have enough content as the message has said.

Please provide further clarifications. Thanks.

#3

It’s the same page. There are 10 pages. All 10 work for users 1 and 2 and all 10 fail for users 3 and 4.

It’s almost as if Yoast is only licensed for 2 users or is it something in X Pro stopping Yoast reading the content?

#4

Hi @markhd,

This is my first time seeing this kind of issue, something specific to users. Would you mind providing your site’s URL and the login credentials for those user accounts?

Thanks!

#5

Hi, see below

#6

Hello Mark,

Thanks for providing the information. I have logged in to your site and I can confirm the issue. This could be a bug in the plugin itself. I would recommend that you contact the creators of Yoast SEO plugin so that they will be informed about this. At the same time, I will also inform our developers so that they can investigate the issue further.

Thank you for your understanding.

#7

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