XPro won't open - FIXED

[giusep71]

It won’t open to edit pages, access headers footer etc…
Keeps on spinning.
Is it a problem on my end?

FIXED. WORKS FINE NOW.

[thai]

Glad you’ve sorted it out

[giusep71]

Hi. Actually not fixed yet. I’m experiencing the same issue. Just won’t open.
Any idea what might be the problem?

[jade]

Hi @giusep71,

Are you getting this issue in a specific page? There are some basic troubleshooting steps you can try.

• Try to have the PHP memory limit of your site increased.

To do this, please edit your wp-config.php file and insert these lines:

    define( 'WP_MEMORY_LIMIT', '256M' );
    define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

Here is a details article about the PHP Memory Limit that is in our Knowledge Base:

Troubleshooting - Increasing PHP Memory Limit

In case the issue persists, please try to get in touch with your hosting provider and confirm to them that your PHP memory limit is increased.

• Please also try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If the issue persists, please provide us with the admin access to your site in a Secure Note:

@Themeco1

###Secure Notes

It is very common to need to share sensitive information with our staff such as login or FTP information. In order to keep this private, be sure to use the Secure Note button that you will find at the bottom of each reply.

[giusep71]

Thanks for the heads up.
Been working well lately.No problem. May be some plugin was messing stuff up.

[ruenel]

You are most welcome!