I am trying to load templates to download a few to add to a new site. The templates are not loading. The circle is turning but nothing is coming up. I have tried deactivating plug ins, and still nothing.
I checked your Templates Manager and there is an Error 500 issue which is stopping it from loading.
Please increase the PHP memory limit of your site.
Here a guide on how to do it: https://theme.co/docs/how-to-increase-php-memory-limit
Hope this helps.
We have updated the PHP memory, but the templates still won’t load.
it is working now, please disregard.
Glad to hear the templates are working now, @EpiphanyHealth.
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