X2 Search Modal displaying non-site related contact info

Support
#1

I had used a few menus when learning Theme X. Then upgraded to Pro. Using a few more experimental menus. Widgets were last on the list.
Having learned by school of knocks I built my site and added the search modal last…when I place a search modal to my front page, or any page, information not part of my site is displayed as contact information.

How, where do I delete this content? The menus have been deleted with a large working tree directory with lots of content…hence the need for a search modal.

Steve

Just loaded a new menu in a totally separate Theme X Pro. When I added a search modal to the sidebar it displayed results in a similar page template as above. The menu is correct, but CSS is different for sure!

Steve[quote=“Donahue, post:1, topic:58598, full:true”]
I had used a few menus when learning Theme X. Then upgraded to Pro. Using a few more experimental menus. Widgets were last on the list.
Having learned by school of knocks I built my site and added the search modal last…when I place a search modal to my front page, or any page, information not part of my site is displayed as contact information.

How, where do I delete this content? The menus have been deleted with a large working tree directory with lots of content…hence the need for a search modal.

Steve

Just loaded a new menu in a totally separate Theme X Pro. When I added a search modal to the sidebar it displayed results in a similar page template as above. The menu is correct, but CSS is different for sure!

Steve
[/quote]

Hi Paul.

The example can be seen at www.stevedonahue.ca
The three button menu bar is the same menu. That’s good.
When you search jjjjjjjjjjjjjjj or gibberish, the page and menu does not look anything like the others.

This is where I have the problem with www.genxwest.com. Another companies information appears in the search result on my page. The same menu problem exists as above.

Steve

#2

Hi Steve,

Can you provide us the exact url of the pages where we can see these issues.

I checked the sites that is license to this account but could not find the search modal that you are referring to.

For the meantime, please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Thanks

#3

Hi Paul.

The example can be seen at www.stevedonahue.ca
The three button menu bar is the same menu. That’s good.
When you search jjjjjjjjjjjjjjj or gibberish, the page and menu does not look anything like the others.

This is where I have the problem with www.genxwest.com. Another companies information appears in the search result on my page. The same menu problem exists as above.

Steve

#4

Hello Steve,

The no search results page is displaying the default header and footer which is why it has a different page layout. Please edit your custom header and custom footer. You need to set it as the global custom header and footer so that it will be applied to all pages in your site and that will include this No Search Results page as well.

Hope this helps. Please let us know how it goes.

#5

It worked!

Thanks!!

#6

You’re welcome!
Thanks for letting us know that it has worked for you.

#7

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